"We had high expectations of our stay at the chateau. Unfortunately we were not allowed to check in. The reservation, which I had prepaid, was not honored.
We were told by the reception people they donât work with Expedia/hofels.com. And therefore cannot let us in.
This has never happened to me before. Such a big property and they kick us if?
I still canât believe. Iâm not struggling to get a refund. The property would not even send a simple message to the booking website. Or to me. Complete...