Zaro Cultural Gallery Tours and Activities

Great little spot with good atmosphere

Our 2 bedroom apartment was a bit tired/ had a few issues such as: ensuite shower recess leaks water onto bathroom floor. Clothes dryer unserviceable. Rooms were well appointed with everything you need, but are a little tired and could do with a refresh. Eg, older carpets with stain. When checking in at 2:30pm, we were advised that the advertised on-site parking was already full and that we would have to park on the street. I made the issues known to reception who hopefully took note so the issues could be addressed. An offer of a free night to try the hotel again on another stay, or a discount would have been appreciated due to the issues encountered. At nearly $500 for the 1 night, we didn’t find good value in this hotel. We will likely try another hotel for our next Townsville stay.

The property manager Sonia was brilliant. She made contact with us ensuring we knew about hours and our accommodation. We had no car, and were able to leave our bags until our room was available due to our early arrival and was equally accommodating on having to leave. Our unit was within walking distance to many things - Castle Hill, Magnetic Island Ferry, museums and restaurants.