Apartments in Zele

"They don't provide the check-in information and can't get a refund after I contacted the property several times. Very disappointed! "

"Il s’agissait d’un lieu pour une nuit, les défauts ne nous ont donc pas forcément dérangés. Mais pour une réservation d’une semaine cela aurait été plus pénible. Le canapé lit est cassé: heureusement que nous avions la possibilité de poser le bout sur la table basse. Quelques coups et traces sur les murs. Le siphon de la salle d’eau de la chambre se vide péniblement. La vaisselle à disposition est un peu petite pour des cuisines pour 6 et le manque de poivre et sel nous a posé problème pour...

"Location excellent as very near centre. Would have been good to know about the 6 flights of stairs in the property description. A number of minor issues which we notified straight away - to be fair we asked for nobody to fix them while we were there but I took photos on arrival so we wouldn't be accused of anything."

"Top hotel voor een weekend Antwerpen."

"Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited....

"Great location, very big and spacious but stains on the seating were very noticeable and light didn’t work in one toilet TV but no tv remote "

"The worst customer service ever. This is a bait and switch place. The checkin- they never sent me the email to check in. Had to go through hotels to get them to set it. Then lugged up the luggage to find out that the code didn’t work. Hit up hotels again to find out that they have the wrong address. Finally went to the next place. Up another three flights. Place is nice looking and stuff but dirty. Mold in bathroom. Blood stain on sheets. No Wi-Fi. The auto light in hallway stays on for 10...

"The location is fairly close to the train station. The room itself was okay, though not as described. It was supposed to have 3 standard pads and a double. It had 1 standard, 1 double, and a BUNK bed. It was also supposed to have an elevator- a lie. Check in was difficult. You have to call them and then FIND the location and then use an intercom and their English is very limited and the sound is tough. You then go into the building and are called into a back office-- they don't greet you-- and...

"I would like to say this apartment was absolutely amazing, clean and comfortable and its on the main strip into old town antwerp. It was that good that after our stay we booked the same apartment again for our return from our road trip to poland . Its honestly a great experience and the price was brilliant. Thanks for an awesome experience we will definitely be returning to stay with you .you deserve more than 5 stars 🌟 "

"Great location, close to center of city, nicely appointed property"

"I really enjoyed my stay in Edville. The place is fantastic and very interesting. Close to the centre."

" Modern. Room very spacious and very well equipped. Location is perfect Cleanest is very good. Everything is perfect. Nothing to complain. Quality / price very good for Gent. PS. Stairs are narrow and no elevator. Gabriel"