Zell im Fichtelgebirge Holidays from AU$1,329

Good rates, nice breakfast buffet

property very nice and clean lack of comunication when you check in

It is clean and quite and the service offered was very satisfying.

I learned the hotel was first built 1876, the first in Germany to have electricity for lighting and the first in Frankfurt to have a landline for long-distance calls. That's pretty unique! Staff is very responsive, courteous, and pleasant. Rooms were a nice size, all clean. Easy walkable access to many things. After we figured out the underground (it's massive), had access to a spot across town a bit.

If you're seeking a hotel experience akin to staying in North America while in Germany, this hotel may be suitable for you. However, it lacks the authentic German or European atmosphere typically expected. The front desk staff demonstrated a lack of professionalism, engaging in an argumentative exchange regarding the city tax, and I was overcharged for it (a reminder that customer satisfaction should always be a priority in hospitality). We booked two rooms—one of which was quiet, while the room facing Konrad-Adenauer-Strasse was significantly affected by noise. On a positive note, the hotel is ideally situated near the Zeil, offering excellent shopping and dining options. It is also a mere 10-minute walk from Römerberg and the Cathedral of St. Bartholomew.