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Alpine Lodge

3.0 star property
Family-friendly Zermatt hotel in Zermatt City Centre with 10 restaurants

Photo gallery for Alpine Lodge

Porch
1 bedroom, premium bedding, in-room safe, desk
Exterior
Fridge, microwave, oven, stovetop
Terrace/patio
In the heart of Zermatt City Centre, Alpine Lodge offers a vibrant getaway with 10 on-site restaurants and shopping at your doorstep. Enjoy ice skating and sledding or explore the nearby Matterhorn Glacier Ride and Matterhorn while keeping kids entertained at the playground.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Bar
  • Air conditioning
  • Kitchen
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom, Mountain View (2. Floor)

1 bedroom, premium bedding, in-room safe, desk

Apartment, 1 Bedroom, Mountain View (2. Floor)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 32.0 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Mountain View (3. Floor)

1 bedroom, premium bedding, in-room safe, desk

Apartment, 1 Bedroom, Mountain View (3. Floor)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 32.0 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (1. Floor)

1 bedroom, premium bedding, in-room safe, desk

Apartment, 1 Bedroom (1. Floor)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
  • 32.0 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Bahnhofstrasse 14, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 2 min walk
  • Zermatt - Furi - 5 min walk
  • Zermatt-Furi Gondola - 13 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Alpine Lodge

Family-friendly hotel near Zermatt-Matterhorn Ski Paradise
Located close to Matterhorn Glacier Ride and Matterhorn, Alpine Lodge provides a nightclub, a terrace and shopping on-site. Be sure to enjoy a meal at any of the 10 on-site restaurants. Enjoy on-site activities, such as sledging and ice skating. In addition to 4 coffee shops/cafes and a playground, guests can connect to in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • Bike hire, an indoor tennis court and a round-trip airport shuttle (surcharge)
  • Access to a nearby indoor pool, express check-out and express check-in
  • Babysitting (surcharge), a front desk safe and snow sports gear
Room features
All guest rooms at Alpine Lodge have comforts, such as premium bedding and furnished balconies, as well as perks, such as air conditioning and separate sitting areas.
Other amenities include:
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Bathrooms with deep-soaking baths and free toiletries
  • 60-cm TVs with cable channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • 24-hour offsite parking (CHF 15 per night); reservations required; discounts available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • 10 restaurants
  • 4 coffee shops/cafes
  • 6 bars/lounges

Things to do

  • 4 outdoor tennis courts
  • Bicycle rentals
  • Ice skating
  • Indoor pool (guest access)
  • Indoor tennis court
  • Library
  • Nightclub
  • Playground
  • Shopping
  • Ski storage
  • Sledding
  • Snow sports gear

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Cot (surcharge)
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On the boardwalk/promenade
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-cm TV with cable channels
  • DVD player

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Spices
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 9:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; your host will greet you
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
All guests are required to contact the property in advance for check-in instructions.

Access methods

Access code, host will greet you

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
1 total (up to 5 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 15 per night(19685 ft away; open 24 hours)
  • Pet fee: CHF 20 per pet, per night
  • Crib (infant bed) fee: CHF 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Alpine Lodge Zermatt
Alpine Lodge Hotel
Alpine Lodge Zermatt
Alpine Lodge Hotel Zermatt

Frequently asked questions

Is Alpine Lodge pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of CHF 20 per pet, per night.

What time is check-in at Alpine Lodge?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Alpine Lodge?

Checkout is at 9:30 AM.

Does Alpine Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Alpine Lodge located?

Situated on the boardwalk, this family-friendly hotel is in the same region as Matterhorn Glacier Ride, Matterhorn and Breuil-Cervinia Ski Area. Zermatt Gornergratbahn Station is only a 2-minute walk and Zermatt (QZB-Zermatt Train Station) is 2 minutes.

Alpine Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 38 reviews
Rating 8 - Good. 9 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Ronald

Liked: Cleanliness, property conditions & facilities
Don’t stay ere.
Not a lodge/hotel but a 2 room apartment. 3rd floor walk up using narrow stairs; no elevator. Great location. Small but adequate balcony overlooking main street of Zermatt. Noisy bedroom until 10:00 PM. With occasional noisy groups passing below until 2:00. Internet connection terrible, very intermittent. Living room tiny. Extra charge for cleaning. Would not recommend
Stayed 4 nights in Jul 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness
I wish they had communicated about the heat and air conditioning. They also made us take out the trash and take off the sheets.
Stayed 3 nights in Sep 2023

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very close to train station, stores and restaurants. You can walk 10 minutes to see Matterhorn from village. The apartment that we got is at 3rd floor so we have to lift our luggage up. No storage space to hold your luggage after you check out but you can leave your luggage at the basement where is an open space, no locker or door to keep your items safe. You also can store luggages at locker room at train station which offer different size of locker. Please note that we have to pay taxes in cash, fortunately you can easily find banks or ATMs locally. We have a good stay.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is conveniently located within a short walk to the train station. The apartment was very clean and tidy with modern appliances and updates. It exceeded our expectations! We would definitely stay here again!
Stayed 3 nights in Nov 2019

10/10 Excellent

John

Stayed 4 nights in Sep 2019

8/10 Good

AdamandKatrina, Hobart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location (very close to train station and centre or toen) and good size. Good range of equipment in appartment. Due to being close it could be quite noisy (street noise), this mostly stopped at 11pm but sometimes not... Lots of outside street/ building light came into room, making it hard to sleep. One of the worst showers we have seen, needs to be updated. Overall a pleasant stay.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the apartment was close to train station and other sites. The apartment is just above the McDonald's and there are smokers at various times of the evening making it difficult to get good air when trying to sleep with the windows open. In addition, located in a busy area suggest you bring earplugs.
Stayed 3 nights in Jun 2019

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Enjoyed the stay! The location is perfect just right next to the station!
Stayed 3 nights in Jun 2019

10/10 Excellent

Jeremy, Seattle

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, very clean, super comfortable, all the amenities that you’d need...wonderful place to stay.
Stayed 3 nights in Oct 2018

10/10 Excellent

paul, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
In the middle if Zermatt. Warm and very comfortable. Would return if in Zermatt again
Stayed 3 nights in Nov 2017

10/10 Excellent

Big Joe, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great launch pad to all activities.
Perfect location only steps form the train station. Overlooks all of the activity on the street. Has a beautiful view of the Matterhorn.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self check-in is easy. We are grateful that early check-in in the morning was arranged for us. Very near to train station and supermarkets. We really enjoyed cooking ourselves while eating in restaurants in Switzerland is quite expensive. We loved the balcony too.

8/10 Good

Anita, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The room not fancy, but very well stocked. Pots, pans, salt, everything you might need was there. Grocery coop was a block away making this one of the most convenient hotels I've ever stayed in. Great to be able to cook some of our own meals. Kitchen appliances were top of the line. Sitting area and dining table had view of the Matterhorn. Nice bathroom with a tub/shower Clean and comfortable with a balcony overlooking main street. Because of that we got some street noise, but it was worth it to see the band come down the street. Only down side was the owner is not present because it is an apartment. While they were very friendly people who left lots of information and their phone number for us sometimes it is nice to be able to go down to a front desk. Owners provided very helpful information as long-time residents of the community. Many restaurants nearby to choose from. The pillows were huge and not very comfortable to us, but that is just personal preference. The bed was comfortable with a nice down comforter. The TV got some English channels. If we went back to Zermatt we would definitely stay in the same hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Claude

Stayed 3 nights in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

6/10 Okay

kim

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2021

10/10 Excellent

wei hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利的交通，貼心的入住體驗
距離車站很近，步行約兩分鐘即達，位在鎮上營業最晚的麥當勞旁，雖然住宿三天都沒有遇到房東，但仍能感受到房東的貼心服務。 唯一的缺點大概是沒有洗衣機，其餘設施幾乎一應俱全，位在策馬特的中心地帶，從二樓的窗戶可以稍稍看到馬特洪峰的山峰，但若想要起床看到完整的馬特洪峰景，可能不能選擇這個地點。 整體而言，若第一次來策馬特，極為推薦這裡做為住宿之地。
Stayed 3 nights in Oct 2019

10/10 Excellent

KUANG TAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location佳，房子整潔溫馨，離火車站和超市非常近，適合自己簡單開火的短期住宿，這趟我們住了3晚非常舒適。
Stayed 3 nights in Oct 2019

10/10 Excellent

Ling, hong kong

Liked: Cleanliness, property conditions & facilities
很近火車站， 走3分鐘就到，不過位於商業中心位置， 會有很多人經過， 所以比較嘈吵。 屋內一應俱全， 又近超市，買東西自己煮超級方便的
Stayed 3 nights in May 2018

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very convenient, only 3 minutes walk from the train station. The room is big and clean.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦
房間很大 開放式廚房，工具齊全 睡房是分開的 還有一個露台 非常整潔 唯一比較不好是床不太好睡 其他都非常好，距離coop 和火車站很近 沒有電梯 整體來說很推薦 價錢合理 在瑞士自己煮飯 一餐最少便宜25CHF 住三天都自己煮飯，又健康又省錢

8/10 Good

WENYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The room was good, comfortable bed, and wonderful kitchen! The hosts are nice and friendly. Good location to train stations.

8/10 Good

Doris, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的apartment
位置方便，近火車站。房間設施很好，有洗碗機及煮食工具。唯一問題是大門門柄有問題，門柄會脫下。