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Hotel Alpina

2.0 star property
Hotel in Zermatt, steps from Matterhorn Museum

Photo gallery for Hotel Alpina

Exterior
In-room safe, desk, cots/infant beds, free WiFi
Interior
Lobby sitting area
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is AU$327
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom

Single Room with Shared Bathroom

Highlights

Heating
TV
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

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7.4 out of 10, Good, 675 reviews
The price is AU$237
includes taxes & fees
23 Mar - 24 Mar
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About the area

Map
5 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 2 min walk
  • Zermatt Visitor Center - 7 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Stefanie's Creperie - ‬3 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk

About this property

Hotel Alpina

Hotel near Matterhorn Museum
Located close to Forest Fun Park, Hotel Alpina provides a terrace, a garden and a hair salon. Active travellers can enjoy sledging, rock climbing and mountain biking at this hotel. Free in-room WiFi is available to all guests, along with a library and an outdoor entertainment area.
Additional perks include:
  • Buffet breakfast (surcharge), free newspapers and outdoor furniture
  • Luggage storage, smoke-free property and tour/ticket information
  • A front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Alpina have comforts such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Baths or showers and soap
  • Cots/infant beds, heating and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Is Hotel Alpina pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alpina?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Alpina on 16 Mar 2025 start from AU$313.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Alpina?

This property doesn't offer parking.

What time is check-in at Hotel Alpina?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpina?

Checkout is at 11:00 AM.

Where is Hotel Alpina located?

Situated in the mountains, this hotel is within a 15-minute walk of Matterhorn Museum and Forest Fun Park. Zermatt Gornergratbahn Station is 7 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.

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Hotel Alpina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 318 reviews
Rating 8 - Good. 96 out of 318 reviews
Rating 6 - Okay. 30 out of 318 reviews
Rating 4 - Poor. 10 out of 318 reviews
Rating 2 - Terrible. 11 out of 318 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ann-Victoria

Loved my stay there! Great views and amazing time! Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

STEPHEN

Perfect for my needs. Clean and updated
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

This Hotel is owned by the 5 Star Grand Hotel Zermatterhof and you have access to their facility at a cost. The Alpina does not have a Front Desk, so you must go to the 4 Star Hotel Tannenhof for Check In and such. Nice Affordable Hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Claudia Carolina

Great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Olivia

Friendly staff, nice breakfast, room was spacious, very close to main area of Zermatt
Stayed 1 night in Nov 2024

8/10 Good

Arhondisa

Small but cute and warm rooms. Location very convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Ramanand

Great location and nice hotel for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Darin

Cleanliness and staff are very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Christy

I wasnt sure about this hotel, but it was very comfortable and unique!
Stayed 2 nights in Nov 2024

8/10 Good

Kalaiselvan

Excellent Location;
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Good location and lots of room.
Stayed 1 night in Oct 2024

8/10 Good

Eric

Traditional lodgings that are safe and clean. The water is warm and very strong. Don't expect any extras, but for a nice, basic room that doesn't break the bank, it works well!
Stayed 1 night in Dec 2024

10/10 Excellent

Raphael

Amazing place!
Amazing stay! Hotel team was very receptive and helped in everything even prior arriving. The room was very cozy and comfortable and the hotel was closer from everything. The breakfast also was really good and was served in front of the hotel. We will stay again when we return. Amazing experience there
Stayed 2 nights in Nov 2024

8/10 Good

Wei-

We like the property location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffry

Nice place, we enjoyed our stay here.
Stayed 1 night in Jul 2024

10/10 Excellent

Phoebe

Beautiful place, rooms very sweet, gorgeous view
Stayed 3 nights in Sep 2024

8/10 Good

Eli

Nice stay for a couple of nights we were there not for snow/skying just to look around go up mountain to see Matterhorn .. room was good staff were friendly and it had a nice big common room to chill out full of books of local history which I found pretty cool
Stayed 2 nights in Sep 2024

10/10 Excellent

Kiyong

cosy and comfortable not so far from train station.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Staff was very helpful both during our stay and the days leading up to our arrival!
Stayed 2 nights in Jun 2024

8/10 Good

Amy

Good location close to the Main Street but quiet. Comfortable room with a small balcony. Nice common area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wayne

Near train and Matterhorn lookout
Stayed 3 nights in Sep 2024

4/10 Poor

Claudine

Liked: Staff & service, property conditions & facilities
Walls are very thin, can hear everything from every room. Pillows were non existent. Advised reception of closet not closing and shower not draining properly, no one came to check on our room even though we were told someone would. Disappointing stay. Only positive was the breakfast was very good variety.
Stayed 3 nights in Jan 2025

6/10 Okay

mei hui

Liked: Property conditions & facilities
The hotel need to be update
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Great hotel at a good price
I booked this hotel because it was an economical choice. The room was small but very clean and comfortable. The staff was very friendly and helpful. The view from our room was charming and the location was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Danuella

Reception was very friendly and helpful. Property was clean and close to shops and restaurants.
Stayed 1 night in Aug 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0