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Hotel Basecamp

3.0 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Basecamp

Front of property - evening/night
Superior Double Room | Balcony view
Superior Double Room
Interior
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
The price is AU$386
includes taxes & fees
1 Oct - 2 Oct
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, cots/infant beds, free WiFi

Economy Single Room, Non Smoking

Highlights

Separate sitting area
Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room

In-room safe, desk, cots/infant beds, free WiFi

Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Cable channels
  • 16 sq m
  • Valley view
  • Sleeps 1
  • 1 Large Single Bed

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Exterior
Alpenhotel Fleurs de Zermatt
Pool
Breakfast included
Spa
Free WiFi
9.4 out of 10, Exceptional, (636)
The price is AU$341
includes taxes & fees
6 Oct - 7 Oct
Alpenhotel Fleurs de Zermatt

About the area

Map
Riedstrasse 80, Zermatt, Valais, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 2 min walk
  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Harry`s Ski Bar - ‬5 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬4 min walk
  • ‪Parkhotel Beau Site - ‬4 min walk
  • ‪Papperla Pub - ‬3 min walk
  • ‪Zer Mama Bistro - ‬7 min walk

About this property

Hotel Basecamp

Hotel in the mountains
Zermatt-Matterhorn Ski Paradise is located near Hotel Basecamp, which provides a free breakfast buffet, a garden and a library. Active travellers can enjoy hiking/biking trails at this hotel. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free property, tour/ticket information and luggage storage
  • A front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Basecamp boast perks, such as separate sitting areas, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and cots/infant beds

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 20.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per day
  • Crib (infant bed) fee: CHF 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 Stars.

Property is also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

Is Hotel Basecamp pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much does it cost to stay at Hotel Basecamp?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Basecamp on 1 Oct 2024 start from AU$372.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Basecamp?

Hotel Basecamp doesn't offer parking.

What time is check-in at Hotel Basecamp?

Check-in start time: 2:00 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Basecamp?

Checkout is at 10:30 AM.

Where is Hotel Basecamp located?

Situated in the mountains, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Furi - Riffelberg and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

Hotel Basecamp Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 162 out of 206 reviews" "
Rating 8 - Good. 31 out of 206 reviews" "
Rating 6 - Okay. 9 out of 206 reviews" "
Rating 4 - Poor. 1 out of 206 reviews" "
Rating 2 - Terrible. 3 out of 206 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nick and Liz

Liked: Cleanliness, staff & service, property conditions & facilities
stunning view of the Matterhorn.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in Zermatt! Amazing view and beautiful large room. It has everything you need and Caroline was very helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Jonna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room I was in smelled horrible!! The sheets were clean but the smell was almost unbearable.
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect spot. Great views of the Matterhorn. Cute, yet fancy rooms. Staff was excellent. Breakfast was home cooked, made fresh. 10/10
Stayed 2 nights in Aug 2024

10/10 Excellent

Jagath, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

haley

Stayed 2 nights in Aug 2024

10/10 Excellent

hazel, elk grove

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel. We stayed in a Mountain View room & when the Matterhorn appeared from behind the clouds, the view did not disappoint. Great location, friendly staff & nice breakfast. Highly recommend this hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. This was the best choice I made during my trip to Switzerland. What a fantastic hotel and great value. Amazingly comfortable and clean. Amazing breakfast. I will be back! Forrest
Stayed 5 nights in Jun 2024

10/10 Excellent

Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Wonderful hotel, friendly staff. Location was close to town but on a quiet street
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with views of the Matterhorn
This was our favorite hotel out of the 6 hotels we stayed in during our trip to Switzerland. The rooms have recently been updated and looked and felt great. We had perfect views of the Matterhorn. The staff was very friendly and even gave us a coupon for 10% off our ski rentals from a nearby shop. We plan to stay here again when we go back to ski again.
Stayed 2 nights in May 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! It had character but was also very clean. The staff was very friendly and helpful. They offer a delicious complimentary breakfast. The rooms are quiet large and had lots of room for your gear. We hope to visit this hotel again!
Stayed 2 nights in May 2024

10/10 Excellent

Genalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very roomy. We had a beautiful view of the Matterhorn from our room and lovely balcony. The breakfast was delicious. The staff were as pleasant and helpful as possible.
Stayed 2 nights in Apr 2024

10/10 Excellent

Urs

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent 👌
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of hopefully many times back
To be all honest, this was not my first hotel of choice. It's a little far away from downtown and I only picked it because I anticipated on getting there late and this is the only one with check-in past 6:00 p.m. But well worth it and would highly recommend anyone going there. Rooms are spacious, modern breakfast is really good. I would highly recommend it. And hopefully planning on coming back again next year and would plan to stay back here.
Stayed 2 nights in Apr 2024

10/10 Excellent

JeanPaul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. Hotel staff were very welcoming and helpful. The room was modern and nice and the lounge and breakfast area were great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski vacation with kids
Hotel Basecamp was amazing. Incredible breakfast, super helpful and friendly staff!! Great for families.
Stayed 4 nights in Mar 2024

10/10 Excellent

Caleb, Hartsdale

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and camplike feel. Family room easily fit four people. Great breakfast. Location is right in the heart of Zermatt. The staff were very friendly.
Stayed 3 nights in Mar 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were so nice and accommodating. Perfect view of Matterhorn from balcony and close to town.
Stayed 3 nights in Mar 2024

2/10 Terrible

Austin

Stayed 1 night in Mar 2024