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Hotel Derby

3.0 star property
Hotel with a restaurant, steps from Zermatt-Matterhorn Ski Paradise
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Derby

Front of property
Fishing
Family Double Room (Arve Plus 2 - Kajütenbett)
Standard Apartment, 3 Bedrooms | Living area
Standard Apartment, 3 Bedrooms | Private kitchen

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment (Bellevue)

Apartment (Bellevue) | Living area

Apartment (Bellevue)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Dining table
TV
Hypo-allergenic bedding
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Double Room Single Use, 1 Bedroom (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use, 1 Bedroom (Arve)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (Arve)

Double Room (Arve)

Double Room (Arve)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (Arve)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Bed

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

Family Double Room (Arve Plus 2 - Kajütenbett)

Family Double Room (Arve Plus 2 - Kajütenbett)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Living area

Standard Apartment, 3 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Free cots/infant beds
Dining table
  • 115 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Twin Room (Residence Bellevue)

Twin Room (Residence Bellevue)

Twin Room (Residence Bellevue)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Alpenhotel Fleurs de Zermatt
Pool
Breakfast included
Spa
Free WiFi
9.4 out of 10, Exceptional, (661)
The price is AU$387
includes taxes & fees
2 Dec - 3 Dec
Alpenhotel Fleurs de Zermatt
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About the area

Map
Bahnhofstrasse 22, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Zermatt - Furi - 4 min walk - 0.4 km
  • Zermatt-Furi Gondola - 12 min walk - 1.1 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Hotel Derby

Hotel near Zermatt-Matterhorn Ski Paradise
Take advantage of a terrace, shopping on-site and a library at Hotel Derby. The on-site local cuisine restaurant features al fresco dining. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
  • Smoke-free property, concierge services and tour/ticket information
  • Luggage storage, a front desk safe and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Derby feature perks, such as heated floors and laptop-friendly workspaces, in addition to amenities, such as free WiFi and separate sitting areas.
Extra amenities include:
  • Wardrobes/cupboards, balconies and heated floors
  • Separate sitting areas, heating and daily housekeeping

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1945
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10.00 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 18.00 for adults and from CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Frequently asked questions

Is Hotel Derby pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10.00 per pet, per day.

How much is parking at Hotel Derby?

Hotel Derby doesn't offer parking.

What time is check-in at Hotel Derby?

Check-in start time: 3:30 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Derby?

Checkout is at 10:00 AM.

Does Hotel Derby provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Derby located?

Located in Zermatt City Centre, this hotel is steps away from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

Hotel Derby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 191 out of 258 reviews" "
Rating 8 - Good. 48 out of 258 reviews" "
Rating 6 - Okay. 11 out of 258 reviews" "
Rating 4 - Poor. 2 out of 258 reviews" "
Rating 2 - Terrible. 6 out of 258 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

peter

Stayed 1 night in Oct 2024

8/10 Good

Alison

Stayed 1 night in Oct 2024

10/10 Excellent

Huiping

Stayed 1 night in Sep 2024

10/10 Excellent

Thinley, East Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but there was no coffee machine or bar fridge.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Yuvrajkumar

Stayed 1 night in Sep 2024

6/10 Okay

Patricia, Lexington

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nihal

Liked: Cleanliness, amenities, property conditions & facilities
Super close to the train station, hardly a two minute walk so if you have luggage this is very convenient. The room itself was excellent, newly renovated so very modern new finishes. Clearly though it is meant for winter/ski season. There’s no AC, it was hot but thankfully I could open the window which helped. But if you are light sleeper and sensitive to sounds then this might not be your best option as there is in the heart of the town so lots of people walking around/talking dinning till quite late at night. One thing that annoyed me a lot was they didn’t accept credit card for the property fees which was around 4 chf, and I didn’t have cash on me so I was forced to eat dinner at their restaurant so they could add the property fee charge to my dining bill and pay it that way. The dinner wasn’t good at all. But breakfast was AMAZING, definitely try their pain is chocolat, the best I’ve had. All in all I’d rate it a 3.5-4
Stayed 1 night in Aug 2024

10/10 Excellent

Danyang

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel locates in the main stree, only a few minutes walking from the train station. It was newly renovated with a very Zermatt style. The associated restaurant provides great food in very reasonable prices. The price of hotel is also respectable especially in this area.
Stayed 2 nights in Sep 2024

10/10 Excellent

WEN B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk personnel
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exactly as described and pictured. Check in was easy and property is close to train station.
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Travelled with partner
The property looks so authentic and aged while on the inside it has been so nicely updated with really nice modern features and fixtures. This part of town of gorgeous, the restaurant downstairs amazing and the view from the balcony is awe inspiring. Best of all, the front desk staff was really helpful in pointing us in the right direction with our options for exploring the mountains.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Convent location
Stayed 1 night in Jul 2024

10/10 Excellent

Chetan, Secaucus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Just two minute walk from Zermantt Bahnhof!. The room was very nice and clean.
Stayed 1 night in Aug 2024

6/10 Okay

Seyed Danial

Travelled with family, Travelled with group
Liked: Staff & service
Stayed at Derby hotel for one night, No air conditioning so you have to keep the windows open, since they don’t have screens, you are just inviting mosquitoes and bugs in! On top of that you hear people on the street well passed the midnight.
Stayed 1 night in Jul 2024

10/10 Excellent

Prashant

Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel! View of Matterhorn right from our patio. Delightful and accommodating staff as we secured a last minute late checkout.
Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Wonderful!
Perfect location and very clean! Loved the huge balcony! Would definitely stay here again on a future visit to Zermatt!
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what we expected, with the exception of noise at night. Even though we stayed in the apartment building behind the main hotel building, we experienced a lot of noise until after midnight. It was a Saturday night, and our room was directly at the end of side street next to hotel so it seemed the noise was almost amplified from the Main Street through town.
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Travelled with family
Liked: Amenities, property conditions & facilities
Walking distance from the train station even with luggage. Room was clean and pretty.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff were very helpful! The rooms are newly renovated and very comfortable. We would return for our next visit
Stayed 2 nights in Jun 2024

8/10 Good

barry, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Steep, numerous steps to enter facilty Helpful and friendly staff Small rooms
Stayed 2 nights in May 2024