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Mont Cervin Palace

5.0 star property
Luxury Zermatt hotel in Zermatt City Centre with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mont Cervin Palace

Exterior
Indoor pool, seasonal outdoor pool, pool loungers
Alpine Suite, Matterhorn View
3 restaurants, breakfast, dinner served; international cuisine
Interior entrance

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
The price is AU$1,345
includes taxes & fees
6 Dec - 7 Dec
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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

Highlights

Soundproofed
Heating
Connecting rooms available
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Chalet Open Suite, Matterhorn view (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Open Suite, Matterhorn view (Le Petit Cervin)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Alpine Only Me

Alpine Only Me

Alpine Only Me

Highlights

Soundproofed
Heating
Connecting rooms available
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 18 sq m
  • Valley view
  • Sleeps 1
  • 1 Single Bed

View all photos for Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

Chalet Open Suite Classic, Mountain View (Le Petit Cervin) | View from room

Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • 59.9 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Alpine Classic Double Room, Mountain View

Alpine Classic Double Room, Mountain View

Alpine Classic Double Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Alpine Junior Suite, Montain View

Alpine Junior Suite, Montain View

Alpine Junior Suite, Montain View

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Sofa bed - single
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Alpine Superior Double Room, Mountain View

Alpine Superior Double Room, Mountain View | View from room

Alpine Superior Double Room, Mountain View

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Alpine Classic Suite, Mountain view

Alpine Classic Suite, Mountain view | Living area

Alpine Classic Suite, Mountain view

Highlights

Balcony
Separate dining area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • 54.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Alpine Junior Suite, Matterhorn View

Alpine Junior Suite, Matterhorn View

Alpine Junior Suite, Matterhorn View

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Sofa bed - single
  • 47 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Alpine Suite, Matterhorn View

Alpine Suite, Matterhorn View

Alpine Suite, Matterhorn View

Highlights

Balcony
Separate dining area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Chalet Classic Double Room, Mountain View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Mountain View (Le Petit Cervin)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
TV
Private bathroom
Hairdryer
Bathrobes
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Pool
Hot tub
Breakfast included
Spa
9.6 out of 10, Exceptional, (325)
Grand Hotel Zermatterhof

About the area

Map
Bahnhofstrasse 31, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 3 min walk
  • Zermatt Visitor Center - 4 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Brown Cow - pub - ‬1 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Old Zermatt - ‬1 min walk

About this property

Mont Cervin Palace

Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise
You can look forward to free full breakfast, a terrace and shopping on-site at Mont Cervin Palace. Treat yourself to a Swedish massage, a body treatment or reflexology at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • Free train station pick-up, supervised childcare (surcharge) and a computer station
  • Wedding services, a 24-hour front desk and a porter/bellboy
  • Massage treatment rooms, luggage storage and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 150 rooms have comforts such as 24-hour room service and dressing gowns, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with baths or showers and children's dressing gowns
  • TVs with cable channels
  • Heating, daily housekeeping and desks

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Grill Le Cervin
  • Le Restaurant
  • Ristorante Capri

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternative location: [Concierge desk]
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 22 September and 6 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 200.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from December to September
Pool access available from 7:30 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Cervin
Cervin Palace
Mont Cervin
Mont Cervin Palace
Mont Cervin Palace Hotel
Mont Cervin Palace Hotel Zermatt
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel
Mont Cervin Palace Zermatt
Mont Cervin Palace Hotel Zermatt

Frequently asked questions

Does Mont Cervin Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 7:30 AM to 8:00 PM.

How much does it cost to stay at Mont Cervin Palace?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Mont Cervin Palace on 6 Dec 2024 start from AU$1,331.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mont Cervin Palace pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 40.00 per pet, per day. Service animals are exempt from fees.

What time is check-in at Mont Cervin Palace?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mont Cervin Palace?

Checkout is at noon.

Does Mont Cervin Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Mont Cervin Palace located?

This family-friendly Zermatt hotel is located in the mountains, steps away from Zermatt-Matterhorn Ski Paradise, Matterhorn Museum and St. Mauritius Church. Zermatt - Furi and Furi Ski Area are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

Mont Cervin Palace Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 147 out of 167 reviews" "
Rating 8 - Good. 10 out of 167 reviews" "
Rating 6 - Okay. 6 out of 167 reviews" "
Rating 4 - Poor. 1 out of 167 reviews" "
Rating 2 - Terrible. 3 out of 167 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manav

Liked: Cleanliness, staff & service, amenities
Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there.
Stayed 3 nights in Aug 2024

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Neomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations excellent staff and service must stay!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Claudio and the staff were all amazing. Professional and super efficient yet with a homey atmosphere for a very high end property. Nothing was too much for them! Hotel manager was also terrific. Will definitely stay there again. Very welcoming and happy environment. Thank you Mont Cervin Palace!!
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Luz, Houston

Travelled with family
Liked: Amenities
Awesome !
Stayed 2 nights in Jun 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous! What makes this property stand out is the exceptional service from the staff. From the concierge desk, to the reception staff to the spa/pool desk attendant, to the restaurant servers and management to the shuttle service, we received truly excellent care and attention. We will be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Hesky, New York

Liked: Cleanliness, staff & service, property conditions & facilities
A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Antonieta

Disliked: Property conditions & facilities
We couldn’t take a shower because our side of the hotel did not have HOT water only cold. They gave us a piece of chocolate to “compensate” totally unacceptable

8/10 Good

May

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. I was very disappointed in my check in. I reserved and paid for 3 rooms. I was traveling with a group of 6 ladies. I had to check us all in as I had reserved and paid for the rooms. The other rooms were available on arrive and on the 5th floor with a lovely view of the mountains. My room wasn't available for a couple of hours and I was put in a room on the second floor overlooking the roof of the property. I was never asked if I wanted one of the nicer rooms. I'm glad my traveling friends got a super nice room but was very disappointed in my room. Bathroom was half the size of the others as well. I asked to be moved to the same floor the others were on but was told it would be an additional $1000 swiss francs. They knew we were traveling together. I thought this could have been handled better. The receptionist was a very sweet person and the manager, who I asked to speak with was also professional and nice. I was just disappointed they didn't make accomodations for my request.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2023

10/10 Excellent

Nick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area.
One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5. The service was the best! I will be staying at this hotel again on my next visit.
Stayed 3 nights in Jul 2023

10/10 Excellent

Phill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 2 nights in Jul 2023

10/10 Excellent

Wilfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient. Lot's of dining options around. Definitely friendly staff, cozy. Makes you feel welcome.
Stayed 1 night in Apr 2023

10/10 Excellent

Jeffrey, Omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Beautiful room. Excellent views!
Stayed 6 nights in Apr 2023

10/10 Excellent

Carole

Stayed 3 nights in Mar 2023

10/10 Excellent

SERJIK

Stayed 4 nights in Feb 2023

10/10 Excellent

Maksim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Thank you so much for everything
Stayed 4 nights in Jan 2023

10/10 Excellent

Aileen

Stayed 3 nights in Feb 2023

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and staff were outstanding.
Stayed 5 nights in Jan 2023

10/10 Excellent

Alfonso, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2022

General hotel information

Reasons to Book
Indoor Pool
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Geneva (GVA-Cointrin Intl.)