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Wellness Hotel Alpenhof

4.0 star property
Indulge your senses with aromatherapy treatments or rejuvenate on sun loungers by the pool after hitting Zermatt-Matterhorn Ski Paradise's slopes.

Photo gallery for Wellness Hotel Alpenhof

Penthouse Deluxe Suite Matterhorn View | View from room
Penthouse Deluxe Suite Matterhorn View | Living area
Sauna, hot tub, steam room, body treatments, aromatherapy
Outdoor spa tub
Indoor pool, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Hot tub
  • Gym
  • Pool
The current price is AU$1,090
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Penthouse Deluxe Suite Matterhorn View

Penthouse Deluxe Suite Matterhorn View | View from room

Penthouse Deluxe Suite Matterhorn View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 99.9 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Queen Beds

View all photos for Penthouse Deluxe Suite

Premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 80 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Large Single Sofa Bed OR 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Design Suite

Design Suite

Design Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Alpine Chic Room

Room

Alpine Chic Room

Highlights

Balcony
Individually furnished
Heating
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Single No Balcony

Design Single No Balcony

Design Single No Balcony

Highlights

Individually furnished
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Renovated in 2015
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double No Balcony

Deluxe Double No Balcony

Deluxe Double No Balcony

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About the area

Map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 6 min walk
  • Zermatt - Furi - 8 min walk
  • Zermatt-Furi Gondola - 15 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬3 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬6 min walk
  • ‪Snowboat Bar - ‬3 min walk
  • ‪Zer Mama Bistro - ‬2 min walk

About this property

Wellness Hotel Alpenhof

Upscale hotel revitalised in 2022 and located near Zermatt-Matterhorn Ski Paradise
Consider a stay at Wellness Hotel Alpenhof and take advantage of a free breakfast buffet, a free daily manager's reception and a terrace. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski storage. Treat yourself to a body treatment, a hot stone massage or aromatherapy at the on-site spa. The on-site international cuisine restaurant, Restaurant Alpenhof, offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free train station pick-up, bike hire and luggage storage
  • A porter/bellboy, concierge services and tour/ticket information
  • Massage treatment rooms, a lift and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 61 individually furnished rooms include perks such as premium bedding and pillow menus, in addition to amenities such as free WiFi and minibars (stocked with some free items).
Other amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Bosnian, Catalan, English, French, German, Italian, Macedonian, Portuguese, Serbian, Slovenian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurant Alpenhof

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof
Wellness Hotel Alpenhof Hotel
Wellness Hotel Alpenhof Zermatt
Wellness Hotel Alpenhof Hotel Zermatt

Frequently asked questions

Does Wellness Hotel Alpenhof have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Wellness Hotel Alpenhof?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Wellness Hotel Alpenhof on 25 Mar 2025 start from AU$1,076.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wellness Hotel Alpenhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much is parking at Wellness Hotel Alpenhof?

This hotel doesn't offer parking.

What time is check-in at Wellness Hotel Alpenhof?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Wellness Hotel Alpenhof?

Checkout is at 11 AM.

Where is Wellness Hotel Alpenhof located?

Located in the mountains, this ski-in/ski-out hotel in Zermatt is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Zermatt - Furi and Furi Ski Area are also within 10 minutes. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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Wellness Hotel Alpenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 458 out of 570 reviews
Rating 8 - Good. 94 out of 570 reviews
Rating 6 - Okay. 9 out of 570 reviews
Rating 4 - Poor. 3 out of 570 reviews
Rating 2 - Terrible. 6 out of 570 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abel

Excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Madison

Really beautiful hotel and great view. Wonderful spa available and dining options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenny

Nice hotel.
Nice location, eco-friendly, beautiful views and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brittany

Best stay in Switzerland!
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ernesto

Zermatt is a fantastic place and the hotel is cozy, charming and comfortable.
Stayed 4 nights in Apr 2024

10/10 Excellent

daniel

Great hotel !
Everything was perfect including room , bedding , amenities, spa and quiet room and great massage . Breakfast was good , I would personally add some more vegetables which were only little Location is good 5 min from center and train station
Stayed 4 nights in Aug 2024

10/10 Excellent

??

Including mini bar. And shuttle bus is quite convenient. The breakfast is good.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

We visited Hotel Alpenhof for our honeymoon and they made our stay the most incredible experience. We look forward to returning! Thank you Hotel Alpenhof team!
Stayed 2 nights in Aug 2024

10/10 Excellent

PAMELA

Perfect hotel for relaxation and rejuvenation.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrea

This hotel has unique feeling for me, such as warm personal touches. I love this hotel. Family friendly also. All staffs were so nice, and outside jacuzzi was great.
Stayed 1 night in Jun 2024

10/10 Excellent

Abdul

Amazing hotel, very friendly staff, nice spacious rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Zermatt Gem
A beautiful hotel with excellent facilities and service. I would highly recommend this hotel if staying in Zermatt. Staff were great, organised lift tickets for us no problems and were very informative when seeking information. Everything is so close, easy walking to most places in the village.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

There are no complaints with this property - EVERYTHING was outstanding!
Stayed 6 nights in Jun 2024

10/10 Excellent

Linda

Beautiful hotel with great facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Don

Great Stay
We really enjoyed the hotel. Great location and the resturant is a must, very reasonable for the quality of food. Also would like to say go see Ali at the bar, one of the nicest, considerate, and attentive person we have meet abroad! He made our trip memorable!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Tae Joon

Beautiful hotel with great amenities - Sauna and hot tub was unreal. Would love to come back again.
Stayed 1 night in May 2024

10/10 Excellent

Pankaj

This has to be one of the best properties i have stayed in Europe. Their service is outstanding and its very convenient to access the entire town from it.
Stayed 2 nights in May 2024

10/10 Excellent

Arlen

An experience you need to try!
This was no doubt our best experience in a hotel. Everyone went above and beyond. The Matterhorn was a great view out of our window. We’ll be back again hopefully!
Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

The staff were very helpful and the breakfast was excellent. The hotel is very modern and well kept.
Stayed 3 nights in May 2023

10/10 Excellent

Jane

up to standard 4 full star hotel which is quite hard to find in Europe and its value for money with its full service and facilities in the hotel. Wide selection of breakfast, many different fruits, pastry and even rice! Free mini bar with softdrinks and beer and fruits too. complimentary shuttle on arrival and departure to the station, very efficient. the room is very new and clean. good restaurant and lounge. Offer cakes, coffee and tea during tea time for all hotel guests. very recommend and will stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ankur

Very beautiful hotel with all the comforts. The views were superb. The breakfast was fresh and staff were very efficient and took all the care to make us feel at home. Best place to stay in Zermatt.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Excellent stay in Zermatt. We had a smooth check in with the front desk helping us with all of our requests (shoutout to Emilie). Appreciated housekeeping dropping by in the afternoon for turn down service + chocolate treats, as well as the ride to and from the train station
Stayed 3 nights in Jun 2024

10/10 Excellent

Michelle

Beautiful hotel! Staff was very friendly and helpful. Room was beautiful, gorgeous reception and restaurant. The pool/spa area was also amazing.
Stayed 1 night in Apr 2023

10/10 Excellent

Benjamin

Stunning hotel in the heart of town that feels top quality
Stayed 2 nights in Nov 2022

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
Matterstrasse 43, Postfach 462, Zermatt, VS