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"The Hotel is in an ideal location is the big plus. Very disappointed in our arrival arrangements. Our reservation advised us to call before we arrived to get parking instructions and transport to the hotel instructions. The instructions to the parking facility were incomplete as to exactly where in the Mercsnte garage we were allowed to park. The reservation clerk we called was a “bit” impatient and was very rude and unhelpful about how we would get to the hotel. We had never been to Lubijiana before so didn’t understand the “Hotel Shurrle” service. We thought she was sending your own shuttle. We had not been advised about the shuttle’s that should be hailed. We ended up taking a cab and when we are the receptionists rude about our confusion. Better communication on our confirmation would have helped."

"Great hotel in great location. "

"Very clean, staff was very friendly. Breakfast options were incredible and the room was very nicely laid out and designed"

"We stayed at 3 hotels in Ljubljana this trip around the same price and the Four Points Sheraton was BY FAR the best one. The most comfortable bed, friendly staff, spacious room, very clean. One of my favorite 4 star hotels we’ve stayed at in Europe. There is a pool and a nice sauna in the gym available until 10pm, you need to set the heat for sauna hotter when you get down there. There is a small cafe/bar area downstairs very convenient for coffee in the mornings (she made oat milk lattes for me too very appreciated). We were lucky enough to receive an upgrade to an even larger room and we were spoiled by it, we can’t say enough nice things about this hotel. Free parking for guests. Again, the most comfortable bed. It doesn't seem like it from the outside but the rooms have a luxurious feel. We will stay here again every time we return to Ljubljana. "

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"Clean room, helpful staff, spacious common areas, good shared kitchen"

"Loved the massage chair in our room!"

"Good service, nice people"

"Nice space Bathroom Not so private good for single person Needed tissues in the room and smaller wash towels But very clean "