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Pullman Zhangjiajie

4.5 star property
Luxury Zhangjiajie hotel in Wulingyuan with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Zhangjiajie

Outdoor pool, pool loungers
Exterior
3 restaurants, breakfast served
3 restaurants, breakfast served
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
The price is AU$109
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Single Beds, Business Lounge Access (Executive)

Deluxe Room, 2 Single Beds, Club lounge access (Executive)

Deluxe Room, 2 Single Beds, Business Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
Deep-soaking bath
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
Deep-soaking bath
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
Deep-soaking bath
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
Deep-soaking bath
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
Deep-soaking bath
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access (Executive)

Deluxe Room, 1 King Bed, Club lounge access (Executive)

Deluxe Room, 1 King Bed, Business Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Hairdryer
Deep-soaking bath
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
Front of property - evening/night

Lee's Boutique Resort

Breakfast included
Spa
Parking included
Free WiFi
9.8 out of 10, Exceptional, (38)
The price is AU$114
includes taxes & fees
23 Dec - 24 Dec
Lee's Boutique Resort
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About the area

Map
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan, 427400

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 4 min walk - 0.4 km
  • Yellow Dragon Cave - 12 min drive - 11.6 km
  • Wulingyuan Scenic Reserve - 30 min drive - 22.5 km
  • Zhangjiajie National Forest Park - 41 min drive - 47.2 km
  • Wulingyuan Scenic Area - 72 min drive - 81.4 km

Getting around

  • Zhangjiajie (DYG) - 46 min drive

Restaurants

  • ‪舌尖上的湘西 - ‬15 min walk
  • ‪星巴克 - ‬16 min walk
  • ‪中茶世界茶园张家界店 - ‬2 min drive
  • ‪情缘娱乐城 - ‬4 min drive
  • ‪武陵源宾馆 - ‬11 min walk

About this property

Pullman Zhangjiajie

Luxury hotel near Yellow Dragon Cave
Located close to Wulingyuan Scenic Reserve and Wulingyuan Scenic Area, Pullman Zhangjiajie provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and express check-out
  • Tour/ticket information, a vegetable garden and a porter/bellboy
  • Guest reviews say great things about the first-rate property condition
Room features
All 456 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 42-inch HDTVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 130 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • FENG Chinese Restaurant
  • V Café Restaurant

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 260.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 130 per person
  • Rollaway bed fee: CNY 260.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pullman Hotel Zhangjiajie
Pullman Zhangjiajie
Zhangjiajie Pullman
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie

Frequently asked questions

Does Pullman Zhangjiajie have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Zhangjiajie?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Pullman Zhangjiajie on 2 Jan 2025 start from AU$109.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Zhangjiajie pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Zhangjiajie?

Self-parking is free at this property.

What time is check-in at Pullman Zhangjiajie?

Check-in start time: 2:00 PM; check-in end time: 1:00 AM.

What time is check-out at Pullman Zhangjiajie?

Checkout is at noon.

Where is Pullman Zhangjiajie located?

Located in Wulingyuan, this luxury hotel is 7.2 mi (11.5 km) from Yellow Dragon Cave, and within 16 mi (25 km) of Wulingyuan Scenic Reserve and Zhangjiajie Grand Canyon. Great Gate at Tianmen Mountain and Bailong Elevator are also within 25 mi (40 km).

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 204 reviews" "
Rating 8 - Good. 67 out of 204 reviews" "
Rating 6 - Okay. 20 out of 204 reviews" "
Rating 4 - Poor. 6 out of 204 reviews" "
Rating 2 - Terrible. 2 out of 204 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Best you can get
Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
Stayed 3 nights in Jul 2024

6/10 Okay

Travis

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Hai-Ying, Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable stay. Greater location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Soentono

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are also friendly and helpful
Stayed 1 night in Jun 2024

10/10 Excellent

JER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

JER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Stayed 5 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aixue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

ANA LUISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

ANA LUISA

Stayed 1 night in Feb 2024

10/10 Excellent

Bilegsaikhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Stayed 4 nights in Sep 2023

10/10 Excellent

Rong

Stayed 3 nights in Feb 2023

6/10 Okay

Trevor

Liked: Cleanliness, room comfort
Thank god for Bob!
Tired hotel held together by some great service, Bob is an absolute star and some others try very hard. Cost cutting measures were reflected in the lack of a club lounge, non existent pool boy, poor quality food and poorly maintained facilities. Hopefully an upturn in visitors will lead to some reinvestment and a pay rise for Bob and we will get to see the old dame less lame.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Crowne
We got food poisoning from the hotel food. Room was small and not very clean. The ac was turned off so we had to open windows and get bitten by bugs all night. Terrible experience in a beautiful place!
Stayed 3 nights in Oct 2020

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Worth the price
It’s a nice hotel, past it’s prime for sure, but for the price your paying it’s still great. The room was large, clean and comfortable. Hotel staff could have been more helpful, I guess they can’t all speak English so a lot of the time they would keep their head down at reception or allow several Chinese customers to push in front of me as they do. Management could speak English and were always helpful. But please inform your staff to at least acknowledge customers and ask them to wait a moment. Pool area was pretty, but there were no towels available and the changing rooms weren’t great.
The area is under heavy construction, but there was no noise.
Stayed 3 nights in Aug 2020

6/10 Okay

Rikard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

eko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is amazing. All is perfect except there is trouble in the first night that somebody drunk n smoking outside my room. The smoke is going inside my room
Stayed 3 nights in Dec 2019

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zhangjiajie
Good location, nice staff, good breakfast
Stayed 3 nights in Dec 2019

8/10 Good

Omair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the park
Good location, friendly staff, nice breakfast and room size was good.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019