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Hotel Irma

3.0 star property
Sea view hotel with bar/lounge, near La Madera Beach

Photo gallery for Hotel Irma

Beach/ocean view
2 outdoor pools
Spa reception
Water view
Standard Room, 2 Double Beds, Ocean View
Located close to La Madera Beach and Zihuatanejo Bay, Hotel Irma provides a free daily manager's reception, a terrace and laundry facilities. The on-site restaurant, LAS NARANJAS, offers breakfast, lunch, dinner and ocean views. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
The current price is AU$191
includes taxes & fees
19 Mar - 20 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Down duvet
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Internal View

Premium bedding, down duvets, in-room safe, blackout curtains

Room Standard With Internal View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With Sea View

Premium bedding, down duvets, in-room safe, blackout curtains

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Calle Adelita S/N, La Madera Beach, Zihuatanejo, GRO, 40880

What's nearby

  • La Madera Beach - 2 min walk
  • Zihuatanejo Bay - 4 min walk
  • Kioto Plaza - 6 min walk
  • La Ropa Beach - 7 min drive
  • Las Gatas Beach - 15 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 12 min drive

Restaurants

  • ‪Terracita Beach - ‬6 min walk
  • ‪Margaritas - ‬4 min walk
  • ‪Boxha Café - ‬5 min walk
  • ‪Lalo's Burger Plaza Kioto - ‬8 min walk
  • ‪Il Mare - ‬3 min walk

About this property

Hotel Irma

Hotel near La Madera Beach
Located close to Zihuatanejo Bay, Hotel Irma provides a free daily manager's reception, a terrace and laundry facilities. The on-site restaurant, LAS NARANJAS, offers breakfast, lunch, dinner and ocean views. In addition to a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools
  • Free self-parking
  • Local cuisine breakfast (surcharge), smoke-free property and meeting rooms
  • Wedding services, a front desk safe and a gift shop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 69 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as safes and free bottled water.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • 20-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 9 to 13 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • LAS NARANJAS

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the bay
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 9 to 13 for adults and USD 7 to 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Irma
Hotel Irma Zihuatanejo
Irma Zihuatanejo
Irma Hotel Mexico
Irma Hotel Zihuatanejo
Hotel Irma Hotel
Hotel Irma Zihuatanejo
Hotel Irma Hotel Zihuatanejo

Frequently asked questions

Does Hotel Irma have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel Irma?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Irma on 19 Mar 2025 start from AU$191.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Irma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Irma?

Self-parking is free at this property.

What time is check-in at Hotel Irma?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Irma?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Irma located?

Nestled on the beach, this Playa La Ropa hotel is within a 5-minute walk of La Madera Beach and Zihuatanejo Bay. El Palmar Beach and Ixtapa Island are also within 12 mi (20 km).

Hotel Irma Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 1004 reviews
Rating 8 - Good. 373 out of 1004 reviews
Rating 6 - Okay. 118 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Irma is so lovely. The hotel is well maintained, staff were efficient and so friendly. We love it!
Stayed 1 night in Feb 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach and friendly fun pp Loved the massages at the beach and great organic open markets
Stayed 4 nights in Feb 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely fabulous! Beautiful views, great views and an overall great stay.
Stayed 7 nights in Feb 2025

8/10 Good

Garrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Manager LaPita is fantastic as she daily walks the open areas of the hotel and greets every guest and inquires if there is anything they require? Very professional and polite as well as the staff. Thxs for making our stay by treating us like family. R&C&G S
Stayed 9 nights in Jan 2025

10/10 Excellent

Maureen, Maplewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is an older property, not the fanciest but the location is amazing, the bed was comfortable, the staff was helpful and cheerful despite my very limited Spanish language skills and the air conditioning worked. What more could you ask? There are a lot of stairs, but I knew this when I chose the hotel, so it was expected. The only minor complaint that I would have it the lack of a refrigerator and coffee pot in the room, but I also knew this when I chose the hotel, so it was not expected. They do have free coffee in the morning, and we had the breakfast included so it was a good start to the day. For us, the pros of the property far outweigh the cons.
Stayed 7 nights in Feb 2025

4/10 Poor

Cherene

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view, the pool area, Spa was wonderful. Room was a bit sparse, but, ok. The friendliest staff ever! Cristo and Daniel were the best waiter and bartenders ever!
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great. The service ranged from great to mediocre in the restaurant and bar. Great location to the town.
Stayed 7 nights in Jan 2025

2/10 Terrible

Jane, Denver

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Employed many employees that did not understand or communicate well with English language. Asked to move from our room as “special” people were arriving who wanted that room. Breakfast was included in our hotel pkg and was advised by food service staff that we could order “anything” on menu. That was not true and was told that extra monies would be necessary. Was not aware or told of a dollar limit. Beautiful views from hotel, no elevators just steps, 6 levels, mostly senior travelers.
Stayed 7 nights in Jan 2025

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of Zihuatanejo bay. Beautiful property. Short walk into town. Staff was excellent. Would have liked a refrigerator in the room. Local food was so amazing we always had leftovers. Maybe a shower door or curtain so we didn't flood the floor so much. Excellent over all.
Stayed 3 nights in Jan 2025

6/10 Okay

Susan

Travelled with group
Disliked: Property conditions & facilities
The room I had would be fine for basic accommodation or as a filler night. Dark rooms with limited ceiling or wall light, thin bed sheets with no blanket. No storage for anything, clothes or side table. Safe, beautiful view and close to other resorts along La Ropa!
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Stayed 4 nights in Jan 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente muchas gracias por su servicio
Stayed 3 nights in Jan 2025

10/10 Excellent

Judith

Travelled with group
Room pretty basic, but enjoyed it! Staff and restaurant were great!
Stayed 1 night in Jan 2025

2/10 Terrible

Raul

Travelled with family and small children
Disliked: Amenities
This facility advertises what they don’t even have. No elevator or fridge. It’s hard to carry around all your suitcases plus a stroller.
Stayed 6 nights in Jan 2025

8/10 Good

Pat

Liked: Cleanliness, staff & service
Pools are nice food is good. I had to do some work while travelling wifi in the rooms is basically non existent have to go down to the pool or lobby for wifi
Stayed 6 nights in Jan 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Becky, Mesa

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Vicki

Liked: Cleanliness
Stayed 7 nights in Dec 2024

4/10 Poor

Edith

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is extremely outdated. The front desk check in experience was extremely uncomfortable. The gentleman at the front desk refused to allow us to check in unless we gave him access to my personal email hotel confirmation. We had already paid and provided him with state issued ID's. He said it was hotel policy and was unreasonably rude. I explained that the email confirmation belonged to me and I could read him the confirmation numbers. He refused to acknowledge my confidentiality concerns. While hotel Irma is in a warm climate hot water is still necessary to shower comfortably. Unfortunately the hotel didn't have enough hot water or water pressure in the shower. The bed frames and headboard are made out of concrete and dangerous if you miss your pillow while laying down. The air-conditioning units are old and non-efficient unable to maintain the room cool. The tv's are difficult to watch. They require a three step different buttons and function to get them to work. Not enough pool towels for guests. Access to a taxi was a pain and inconvenient. The front desk staff had difficulty getting taxi's to come to the hotel on a timely fashion. The pool restaurant staff was quick to take food drink orders, however, delivering food and getting the check was slow and unnecessarily delayed. We rented three rooms and had hopes for a better experience from staff to facilities. We enjoyed the cleanliness but that's about it. I don't recommend to anyone and will never return.
Stayed 3 nights in Dec 2024

6/10 Okay

Kevin

Liked: Amenities
Disliked: Property conditions & facilities
Great location with wonderful views. Rooms are dated. Was asked to change rooms midway through my stay so they could do scheduled maintenance on the aircon unit.
Stayed 11 nights in Nov 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Truly a jem! Hotel Irma is relaxing and the entire staff is amazing!!! We will be back
Stayed 3 nights in Dec 2024

6/10 Okay

Johanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and well located amazing view
Stayed 1 night in Dec 2024