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La Réserve Eden au Lac Zurich

5.0 star property
Lakefront Zürich hotel in Zürich Center with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Réserve Eden au Lac Zurich

Exterior
Front of property
Suite, Lake View
Room, Balcony | Bathroom
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Gym
  • Pet-friendly
The price is AU$1,285
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, Lake View

Room, Lake View

Room, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Corner

Room, Corner

Room, Corner

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 36 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior City Room

Superior City Room

Superior City Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City Room

Deluxe City Room | Room amenity

Deluxe City Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Eden Suite

Eden Suite | View from room

Eden Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 75 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Terrace

Premier Room, Terrace

Premier Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lake View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Balcony

Room, Balcony

Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Storchen Zurich

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (295)
The price is AU$1,096
includes taxes & fees
1 Dec - 2 Dec
Storchen Zurich
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About the area

Map
Utoquai 45, Zürich, ZH, 8008

What's nearby

  • Zürich Opera House - 4 min walk - 0.4 km
  • Bahnhofstrasse - 10 min walk - 0.9 km
  • Kunsthaus Zurich - 13 min walk - 1.1 km
  • Swiss National Museum - 3 min drive - 2.4 km
  • ETH Zurich - 3 min drive - 2.2 km

Getting around

  • Kreuzstrasse Tram Stop - 3 min walk
  • Zürich Limmatquai Station - 15 min walk
  • Zurich Airport (ZRH) - 29 min drive

Restaurants

  • ‪Opernhaus Zürich - ‬4 min walk
  • ‪Restaurant Pumpstation - ‬3 min walk
  • ‪MAME Seefeld - ‬4 min walk
  • ‪Ristorante Frascati - ‬4 min walk
  • ‪La Muña - ‬1 min walk

About this property

La Réserve Eden au Lac Zurich

Luxury family-friendly hotel near Bahnhofstrasse
Close to ETH Zurich, La Réserve Eden au Lac Zurich provides a rooftop terrace, dry cleaning/laundry services and 2 bars. Adventurous travellers may like the hiking/biking trails at this hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • An electric car charging station, access to a nearby health club and express check-out
  • Babysitting (surcharge), laundry services and concierge services
Room features
All guest rooms at La Réserve Eden au Lac Zurich have comforts, such as 24-hour room service and heated floors, as well as perks, such as pillow menus and air conditioning.
More amenities include:
  • Children's slippers and childcare services
  • Children's dressing gowns, free toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Heated floors, coffee/tea makers and heating

Awards and affiliations

La Réserve Eden au Lac Zurich is listed in the 2020 Condé Nast Traveller Hot List.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Czech, English, French, German, Hungarian, Italian, Russian, Slovak, Spanish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (CHF 35 per night)
  • Secured, uncovered valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 to 89 for adults and CHF 29 to 89 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Kitchen and Bar
  • Eden Kitchen and Bar
  • La Muña
  • La Muña Terrace

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On a lake
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1909
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CHF 29 to 89 for adults and CHF 29 to 89 for children
  • Uncovered self-parking fee: CHF 35.00 per night (in/out privileges)
  • Valet parking fee: CHF 35.00 per night
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Eden Au
Eden Au Lac
Eden au Lac Hotel Zürich
Eden Au Lac Zurich
Hotel Eden Au Lac Zurich
Eden au Lac Hotel Zurich
Eden Au Lac zürich
La Reserve Eden Au Lac Zurich
La Réserve Eden au Lac Zurich Hotel
La Réserve Eden au Lac Zurich Zürich
La Réserve Eden au Lac Zurich Hotel Zürich

Frequently asked questions

Is La Réserve Eden au Lac Zurich pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at La Réserve Eden au Lac Zurich?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at La Réserve Eden au Lac Zurich on 26 Nov 2024 start from AU$1,272.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at La Réserve Eden au Lac Zurich?

Self-parking is available for CHF 35.00 per night. Valet parking is available for CHF 35.00 per night.

What time is check-in at La Réserve Eden au Lac Zurich?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at La Réserve Eden au Lac Zurich?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is La Réserve Eden au Lac Zurich located?

This family-friendly Zürich hotel is located on a lake, within a 10-minute walk of Zürich Opera House and Bahnhofstrasse. Lakeside Promenade and Bellevue Square are also within 10 minutes. Kreuzstrasse Tram Stop and Opernhaus Tram Stop are within a 5-minute walk.

La Réserve Eden au Lac Zurich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 30 out of 39 reviews" "
Rating 8 - Good. 4 out of 39 reviews" "
Rating 6 - Okay. 1 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Camilla

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Reem

Liked: Amenities
It’s mediocre luxury at best. The rooms are the smallest cubicles I’ve seen in my life and facing a wall of a nearby building. I paid over 1100 CHF for a night for what felt at best a prison cell. There was no walking space between wall and bed that I bumped into the TV! When I even asked the receptionist about the rooms and all they were unapologetic. The breakfast was lovely and facing nice views. The only thing redeeming the place is that it’s facing the lake and is greatly located in the walkable part of Zurich.
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Stayed 1 night in Jun 2024

10/10 Excellent

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel with exceptional client service . Would strongly recommend
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge, Miami beach

Stayed 3 nights in May 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Dayamis, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 6 nights in Sep 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must stay at this hotel as it is one of the only hotels that caters for all and gives more. I travel a lot and it is one of the best hotels I have ever stayed at and it simply is amazing !!! Service , food , staff , and facilities are amazing and great location and amazing view of the river. When in Zurich I will always stay here as it is wonderful in every way and they absolutely do everything possible to please clients. Amazing !!!
Stayed 2 nights in Mar 2023

10/10 Excellent

Mei Han, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the city center by the Zurich lake, this hotel is very meticulous, preparing almost everything in the room to bring more convenience to all people who travel abroad. It's one of my favorite hotel. Good service, Great food and Convenient.
Stayed 4 nights in Oct 2022

4/10 Poor

hamad

Stayed 1 night in Jul 2022

8/10 Good

Rajmattie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were extraordinary. Were very helpful and endearin. The doormen were equally helpful.
Stayed 3 nights in May 2022

10/10 Excellent

hubert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

ANTONIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciate very much the overall ambience and decor, really first class, and the truly excelent restaurant on the sixth floor. We were disappointed that our room was not ready at 3PM. For a hotel of this class this is not acceptable.
Stayed 1 night in Oct 2021

2/10 Terrible

Emmanouil

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Terrible customer service appalling attitude. The smallest room I have ever been in a hotel. The hotel made the most ridiculous suggestions to me. Unlike any five star hotel I have ever stay. They are always right no customer service, lack of commerciality. It’s a disgrace for La Reserve. Do not think it has anything to do with any other hotel of the group. The building and the renovation is to exacting standards.
Stayed 1 night in Oct 2021

4/10 Poor

kimberly

Business traveller
Disliked: Staff & service
Not worth it
The staff made you feel like you were asking a favor. We asked for a 12:30/1:00 checkout and they said absolutely not with the same tone of displeasure. The curtains were broken in the bedroom. Turndown surface was sloppy.
Stayed 2 nights in Sep 2021

4/10 Poor

Boris

Liked: Cleanliness
Disliked: Staff & service
The hotel has been amazingly newly renovated, but the reception staffs are not very friendly, there is no smile , no warm welcome. They looked like we owed them a million. They do their job, but no friendly service. We stayed in the same hotel a few years ago. They were better than the new staffs. Especially the receptionist male staffs , not very friendly. It is not worthy for the expensive price.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reach at 5 pm , the rooms were ready and the staff told us that they were waiting for us . Staff are wonderful , concierge staff are amazing specially Kubilay Karaca , he helped and made even a daily plan for the site visits (Itinerary) The direct access to the lake is only on this hotel Location of the hotel is the best . I took the balcony room , I believe it was the best room on the hotel since we have a large balcony with direct view to the lake . We took our Breakfast daily on the room on the balcony . ( room number 42 ) Also we took another room for the children ( room 41 ) it was connected rooms with also a balcony but not direct view to the lake .
Stayed 5 nights in Aug 2021

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Victoria, bahamas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic ovation overlooking the lake. Active social area pedestrian area around the lake. Great shops and restaurants within walking distance.
Stayed 2 nights in Sep 2020

10/10 Excellent

fred

Stayed 3 nights in Mar 2024

10/10 Excellent

Giannina

Stayed 1 night in Mar 2024