Dedham Vale Adults Only Holidays

Hotel itself was 'average' in most respects. Rooms are nothing and special and beculause of its size it always felt noisy, busy and uncomfortable. Worst element was the Sound Cafe where staff seemed genuinely unhappy to serve you. 10 minutes to take order for drinks and when they did not arrive after a further 10 minutes we left.

Amazing staff and service! Loved it! Rooms were specious and beautiful, lobby and restaurants were always filled with fresh flowers, so gorgeous! Thank you for the best stay in London!

Excellent service, exceptionally clean, great location

Over all a great stay, one of the hotels highlights was a member of staff called Boris, he was extremely helpful and ensured our stay went smoothly.

Good location. The room was a good size and nice view. Front desk was nice. Bathroom wasn’t clean on our arrival. The hall ways had odor. Mostly a positive stay.

Good location. The room was a good size and nice view. Front desk was nice. Bathroom wasn’t clean on our arrival. The hall ways had odor. Mostly a positive stay.

Amazing staff and service! Loved it! Rooms were specious and beautiful, lobby and restaurants were always filled with fresh flowers, so gorgeous! Thank you for the best stay in London!

Excellent service, exceptionally clean, great location

Perfectly adequate, but we were there on a VERY warm long weekend in London. Room on 3rd level was attic-like hot. Was able to crack windows and they did leave 2 fans. Toilet really didn’t like to flush anything solid. At all. Brought to staff attention but didn’t appear to trigger any action.

The stars and service question and rating are subtly skewed as the hotel itself the staff was phenomenal and top tier. However, the restaurant staff on property for Luciano by Gino D’Acampo was utterly horrendous, waited 45 minutes for water refills and only received because I got up to ask for them, not much was done at all about the issue other then restaurant management making excuse of being short staffed, but she couldn’t be bothered to check on us or anyone else knowing that? We received a 20% discount upon checkout and lodging a more formal complaint in the lobby. We had reservations for two months and made it our last meal in the UK and couldn’t had been more disappointed or let down. The hotel nice, their restaurants, I wouldn’t recommend to anyone.

Exceptional staff, accommodations, and location. Adjacent to Trafalgar Square and in the heart of the West End shows. The staff/security made us feel very welcome and safe from all the surrounding excitement.

I booked this last minute when another hotel booking fell through. All I knew was that I liked the area it was in and needed a place to sleep but I was so pleasantly surprised by how nice and cute it was. Highly recommend for solo travelers!

Amazing staff and service! Loved it! Rooms were specious and beautiful, lobby and restaurants were always filled with fresh flowers, so gorgeous! Thank you for the best stay in London!

Very convenient, clean and good location for what we were doind