Hawaii Beach Holidays

Super nice and beautiful!!

The property in Hawaii is beautiful tranquil with natural open architecture. Adorned with trees and flowers and plants that complement the hotel’s charm. Customer service is A

Housekeeping does a good job of cleaning the room as well as surrounding area

This hotel wasn’t the usual Luxury you’d expect from a Waldorf Astoria. The rooms are very outdated. Room service needs to be more aware of stained sheets and towels. I had dried blood on one of my pillow cases and towel with an old make up stain on it. The TV in the room is old. Not a smart TV. There’s no mini bar. They have a refillable bottle water system. You get two bottles of water and have to refill them at a water station, which would be no problem if they had a refill station on every floor or even near your room. I’d walk a mile to refill the water bottles multiple times a day. As far as the restaurants go. Olivine was great the first night I had it so I went again a couple days later and it was terrible. All the restaurants close by 9. Room service closed by 9 also. This place Nickel and dimes you for everything. I paid for an ocean view room and I had to bend over the balcony and look over a building to see the view. I asked to switch rooms to an actual ocean view. I was told that’s a deluxe ocean view. $100 more a night. Of course I did it. You want a beach lounger another 75$ for a half day. Other then the room situation and my other complaints, I have to say the grounds are absolutely beautiful. I hope they try to class it up a little for the price people are paying to stay there. I’d stay there again, but I would definitely want a huge discount if I did. If not I’d just go down to the Fairmont or Four seasons.

Very noisy, older property.

This hotel wasn’t the usual Luxury you’d expect from a Waldorf Astoria. The rooms are very outdated. Room service needs to be more aware of stained sheets and towels. I had dried blood on one of my pillow cases and towel with an old make up stain on it. The TV in the room is old. Not a smart TV. There’s no mini bar. They have a refillable bottle water system. You get two bottles of water and have to refill them at a water station, which would be no problem if they had a refill station on every floor or even near your room. I’d walk a mile to refill the water bottles multiple times a day. As far as the restaurants go. Olivine was great the first night I had it so I went again a couple days later and it was terrible. All the restaurants close by 9. Room service closed by 9 also. This place Nickel and dimes you for everything. I paid for an ocean view room and I had to bend over the balcony and look over a building to see the view. I asked to switch rooms to an actual ocean view. I was told that’s a deluxe ocean view. $100 more a night. Of course I did it. You want a beach lounger another 75$ for a half day. Other then the room situation and my other complaints, I have to say the grounds are absolutely beautiful. I hope they try to class it up a little for the price people are paying to stay there. I’d stay there again, but I would definitely want a huge discount if I did. If not I’d just go down to the Fairmont or Four seasons.

The property in Hawaii is beautiful tranquil with natural open architecture. Adorned with trees and flowers and plants that complement the hotel’s charm. Customer service is A

We loved the resort, its staff, and the food. It was very expensive and parking was inconvenient if you did not use the valet services. Other than that, we thoroughly enjoyed our stay and would recommend it to anyone.

Great place to hang out walk to the mall

This hotel wasn’t the usual Luxury you’d expect from a Waldorf Astoria. The rooms are very outdated. Room service needs to be more aware of stained sheets and towels. I had dried blood on one of my pillow cases and towel with an old make up stain on it. The TV in the room is old. Not a smart TV. There’s no mini bar. They have a refillable bottle water system. You get two bottles of water and have to refill them at a water station, which would be no problem if they had a refill station on every floor or even near your room. I’d walk a mile to refill the water bottles multiple times a day. As far as the restaurants go. Olivine was great the first night I had it so I went again a couple days later and it was terrible. All the restaurants close by 9. Room service closed by 9 also. This place Nickel and dimes you for everything. I paid for an ocean view room and I had to bend over the balcony and look over a building to see the view. I asked to switch rooms to an actual ocean view. I was told that’s a deluxe ocean view. $100 more a night. Of course I did it. You want a beach lounger another 75$ for a half day. Other then the room situation and my other complaints, I have to say the grounds are absolutely beautiful. I hope they try to class it up a little for the price people are paying to stay there. I’d stay there again, but I would definitely want a huge discount if I did. If not I’d just go down to the Fairmont or Four seasons.

Housekeeping does a good job of cleaning the room as well as surrounding area

Is close to the beach and restaurants but the night club downstairs is very noisy in the nights and have to ask to change the bed sheets most of the time, the service people are very friendly my complement to them for the excellent job they do

The property in Hawaii is beautiful tranquil with natural open architecture. Adorned with trees and flowers and plants that complement the hotel’s charm. Customer service is A

Very noisy, older property.