Vietnam National Village for Ethnic Culture and Tourism Mountain Holidays

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This is my second time staying with the hotel. It is also the only hotel in Hanoi that I wish to stay at. The staff is excellent, and so friendly. The bed was amazing, and the breakfast is great!

Staff were simply amazing. Went out of their way to assist. But. The hotel is being renovated and i was not informed of this. So it made my stay my less enjoyable

Staff were above and beyond anything or anyone's expectations !! Food was ok, but overly expensive . Breakfast buffet is same each day.

We stayed for a week, which is a bit long for Hanoi but we had a very pleasant stay here. Very clean, friendly staff and good breakfast options - one of the best we’ve experienced in Vietnam! Pool is small but convenient for days you want to stay out of the heat! Gorgeous roof top bar with views over the lake and the old quarter.

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Staff were simply amazing. Went out of their way to assist. But. The hotel is being renovated and i was not informed of this. So it made my stay my less enjoyable

Staff were above and beyond anything or anyone's expectations !! Food was ok, but overly expensive . Breakfast buffet is same each day.

Very kind, helpful, welcoming staff was the bonus to great facilities. Thank you

I took the standard room and it was very clean and modern. It is very small and compact, you litterally open the door into the bedroom and there is another door for bathroom. It was very hot when I was there, the A/C wasn't very strong but with the fan on, I could sleep well. The door key is also used to power the room and this is common in many places. So during the day, the room got hot and the fridge, warm. It takes about 20 min for the room to cool down once you put the power back on since it is a small room. There was a power outage in the middle of the night so it got real hot, for about an hour while power was restored. I heard power outages are comon in Hanoi so not the hotel's fault. For the price and location, you can't go wrong. If you want your fridge and room to stay cool during the day, I was told (unfortunately only during checkout) that I could have asked for a second key.

Good for families, I stayed in a 3 bedroom apartment with good daily cleaning service and all amenities available and in good working condition and they even supply daily washing powder for the washing machine, however there is NO dish washer. 2 bathrooms with built in washing spry however the master bath room is directly opened to the bed room with NO physical barrier! The area is good very close to the west lake and the diplomatic quarter and there are 3 close bye HALAL restaurants. The reception staff are generally cooperative but i still have my deposit NOT reached my account despite receiving an email from them that they have completed the transaction. Swimming pool in good condition but not that deep and there is access to the gem and health club all in tower A and the whole building is connected to a 2 levels shopping center with 2 grocery shops.