Division No. 14 Waterpark Holidays

Parking little bit expensive

Hotel Review: A Frustrating Billing Experience Despite an Apology I recently booked two rooms at this hotel through Expedia and, unfortunately, encountered a frustrating and time-consuming billing issue. Despite clearly booking through Expedia, the hotel still charged my credit card directly for both rooms. When I brought the issue to their attention, they acknowledged the mistake and apologized—yet the charges remained. It ultimately took nearly a month to get the payments sorted out, causing unnecessary stress and inconvenience. If you plan to stay here and book through a third-party site like Expedia, I highly recommend you double-check with the front desk to ensure they do not also charge your credit card. While the staff was polite in their communication, apologies only go so far when you're still left chasing down a refund. The stay itself may have been fine, but the billing experience left a lasting negative impression.

Pool and jacuzzi by marina was amazing! Cozy beds and salt restaurant was yummy! We will be back!

Pros : Nice and convenient location. Has a very nice pool which is great to relax during summer time. Cons : We stayed at the caban rooms, The room size was very nice but lighting was very bad. Very dark rooms even during the day. And we changed our room feom one siide of the property to the other and it was still dark the valet is too expensive, 70 bucks a day. You can park across the street for 30 The crowd used to be younger and more hip in the past, it feels like the hotel didnt keep up with the times, its not really a very in hotel The mail room is a nightmare to deal with. If you mail something to the hotel its a very complicated process to retrieve your package.

It’s a beautiful luxurious hotel

Staff was wierd and not professional or nice. no fan in bathroom pool is shared by 3 other hotels, pools are 3 feet deep, um that is not a pool that is a wading pool for kids pool is HOT not cold at all staff is useless.

Great Name and Great service and hospitality

The room very nice and clean !!

Nice hotel. Staff very helpful.

Parking little bit expensive