European Union Waterpark Holidays

Hotel Review: A Frustrating Billing Experience Despite an Apology I recently booked two rooms at this hotel through Expedia and, unfortunately, encountered a frustrating and time-consuming billing issue. Despite clearly booking through Expedia, the hotel still charged my credit card directly for both rooms. When I brought the issue to their attention, they acknowledged the mistake and apologized—yet the charges remained. It ultimately took nearly a month to get the payments sorted out, causing unnecessary stress and inconvenience. If you plan to stay here and book through a third-party site like Expedia, I highly recommend you double-check with the front desk to ensure they do not also charge your credit card. While the staff was polite in their communication, apologies only go so far when you're still left chasing down a refund. The stay itself may have been fine, but the billing experience left a lasting negative impression.

Hotel was great. Friendly staff

Very nice view nice rooms but room kinda small other then that amazing hotel with good hospitality

It’s a beautiful luxurious hotel

Staff was wierd and not professional or nice. no fan in bathroom pool is shared by 3 other hotels, pools are 3 feet deep, um that is not a pool that is a wading pool for kids pool is HOT not cold at all staff is useless.

Great Name and Great service and hospitality

The room very nice and clean !!

Super expensive for a sad variety of breakfast plus there’s no elevator Parking was pretty bad as well

Parking should not be paid