Jamaica Yoga Holidays

The Grounds at AZUL were well kept and i loved the direct beach access with the cabanas and lounge chairs as options. The staff were hit or miss, either they were pleasent or rude and unaccommodating, mostly at the bars, The dining options were extremely limited and honestly didn’t taste good. I had better experiences with local vendors on the road. My room door lock battery died and that was quite frustrating and inconveniencing because of course it died when i needed to check out to catch my flight. Upon checking out and despite being in a rush the push to complete a survey was disturbing. I understand Jamaica is a “take it easy” kind of country-I’ve visited several times, i think it would be helpful for the staff at AZUL to perhaps have a refresher training course on customer service and hospitality.

Not impressed. they need to focus on the cleanliness and the finishes such as grout around the bath and tub. it can make the bathroom look dirty! Also the bathroom was dirty

Secrets in Montego Bay is a nice place to stay. We stayed for 4 nights and enjoyed the beachfront activities and beach services. Our room was nice but room service wasn’t the best. Had multiple defects with the room. Jacuzzi tub was inaccessible, the drain didn’t work. Towels and wash clothes weren’t available in the room. Had to call multiple times I order to receive them. Sometimes taking them hours to get there with our request. Our flights were delayed 3 days because of Tropical storm conditions and were forced to leave due to Secrets price and unforeseen circumstances.

Clean & spacious rooms. The staff is also very friendly and willing to assist to meet your demands.

A lot of the beachline away from the tower housing the Resident/Diamond members was not as prestine.

The Grounds at AZUL were well kept and i loved the direct beach access with the cabanas and lounge chairs as options. The staff were hit or miss, either they were pleasent or rude and unaccommodating, mostly at the bars, The dining options were extremely limited and honestly didn’t taste good. I had better experiences with local vendors on the road. My room door lock battery died and that was quite frustrating and inconveniencing because of course it died when i needed to check out to catch my flight. Upon checking out and despite being in a rush the push to complete a survey was disturbing. I understand Jamaica is a “take it easy” kind of country-I’ve visited several times, i think it would be helpful for the staff at AZUL to perhaps have a refresher training course on customer service and hospitality.

Not impressed. they need to focus on the cleanliness and the finishes such as grout around the bath and tub. it can make the bathroom look dirty! Also the bathroom was dirty

Secrets in Montego Bay is a nice place to stay. We stayed for 4 nights and enjoyed the beachfront activities and beach services. Our room was nice but room service wasn’t the best. Had multiple defects with the room. Jacuzzi tub was inaccessible, the drain didn’t work. Towels and wash clothes weren’t available in the room. Had to call multiple times I order to receive them. Sometimes taking them hours to get there with our request. Our flights were delayed 3 days because of Tropical storm conditions and were forced to leave due to Secrets price and unforeseen circumstances.

Not impressed. they need to focus on the cleanliness and the finishes such as grout around the bath and tub. it can make the bathroom look dirty! Also the bathroom was dirty

Towel looked cheap and felt rough. I expected more from this resort.

Secrets in Montego Bay is a nice place to stay. We stayed for 4 nights and enjoyed the beachfront activities and beach services. Our room was nice but room service wasn’t the best. Had multiple defects with the room. Jacuzzi tub was inaccessible, the drain didn’t work. Towels and wash clothes weren’t available in the room. Had to call multiple times I order to receive them. Sometimes taking them hours to get there with our request. Our flights were delayed 3 days because of Tropical storm conditions and were forced to leave due to Secrets price and unforeseen circumstances.