Customers will enter the establishment and provide proof of purchase. The customers will sign a legal waiver which also acts as a way to send them a picture of their event and provide a link to the leaderboard to see how they performed compared to other players. After signing the waivers and coming up with a team name, customers will go through a short orientation to describe the concept of an escape room and listen to our rules and regulations. Once this has been completed, customers will enjoy a caravan that describes the backstory and objective of the escape room theme they selected. A game master (Guide) will introduce themselves and offer a bathroom break before entering the escape room. The game master will provide a breif recap of how to play the game and interact with the game master to receive hints when they can't figure out a puzzle. The game master will leave the room and head for the audio visiual room where they will provide 5 hints to customers when requested. Customers will have 60 minutes and 5 hints to complete the objective. Pictures will be taken after the event and sent to the email provided.