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Novotel Aachen City

4.0 star property
Eco-certified hotel connected to the convention centre in Aachen with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Aachen City

Reception
Standard Room, 1 Double Bed with Sofa bed
Executive Room, 1 Double Bed with Sofa bed | Bathroom
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Executive Room, 1 Double Bed with Sofa bed

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is AU$160
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Sofa bed
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Sofa bed
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Peterstr. 66, Aachen, NW, 52062

What's nearby

  • Aachen Town Hall - 9 min walk - 0.8 km
  • Aachen Cathedral - 10 min walk - 0.9 km
  • RWTH Aachen University - 11 min walk - 0.9 km
  • Carolus Thermen Bad Aachen - 11 min walk - 0.9 km
  • CHIO Stadium - 5 min drive - 2.5 km

Getting around

  • Eurogress Aachen Bus Stop - 6 min walk
  • Maastricht (MST-Maastricht - Aachen) - 33 min drive

Restaurants

  • ‪OZAKI Sushi et Grill - ‬4 min walk
  • ‪Dario - ‬3 min walk
  • ‪Hotmannspief - ‬4 min walk
  • ‪Homeburgers - ‬5 min walk
  • ‪Sultans of Kebap - ‬2 min walk

About this property

Novotel Aachen City

Upscale eco-certified hotel located in Aachen-Mitte
At Novotel Aachen City, you can look forward to a terrace, shopping on-site and an arcade/games room. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a front desk safe and a banquet hall
  • A 24-hour front desk, smoke-free property and luggage storage
  • 1 meeting room, a lift and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 154 rooms include comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • TVs with satellite channels
  • Separate sitting areas, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel Aachen City
Novotel Hotel Aachen City
Aachen Novotel
Accor Aachen City
Novotel Aachen
Novotel Aachen City Hotel
Novotel Aachen City Hotel
Novotel Aachen City Aachen
Novotel Aachen City Hotel Aachen

Frequently asked questions

Is Novotel Aachen City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Aachen City?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Aachen City on 15 Dec 2024 start from AU$160.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Aachen City?

This hotel doesn't offer parking.

What time is check-in at Novotel Aachen City?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Novotel Aachen City?

Checkout is at noon.

Where is Novotel Aachen City located?

Located in Aachen-Mitte, this eco-certified hotel is within a 10-minute walk of St. Nikolaus Church, Eurogress Aachen, and Suermondt Ludwig Museum. Couven Museum and Aachen Town Hall are also within 10 minutes. Eurogress Aachen Bus Stop is 6 minutes by foot and Aachen (XHJ-Aachen Central Rail Station) is 15 minutes.

Novotel Aachen City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 823 reviews" "
Rating 8 - Good. 371 out of 823 reviews" "
Rating 6 - Okay. 54 out of 823 reviews" "
Rating 4 - Poor. 14 out of 823 reviews" "
Rating 2 - Terrible. 14 out of 823 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel and spacious room. The front desk service personnel were extremely helpful and friendly. The breakfast was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

TERENCE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing place to stay in Aachen! Very modern / clean ..with an amazing breakfast option. This is an excellent hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vikrant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

WISSAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing is good and near bus station all very good
Stayed 2 nights in Jun 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I’d stay more. Highly recommended Hotel in the area.
Stayed 1 night in Jan 2024

10/10 Excellent

amy

Stayed 5 nights in Dec 2023

10/10 Excellent

Asir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel within walking distance from downtown. Would recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alexander

Stayed 3 nights in Oct 2023

8/10 Good

HARALD

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Eurogress
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast room was clean and very quite, no outside noise.
Stayed 5 nights in Sep 2023

10/10 Excellent

Shanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was amazing!! Hotel was great formour 2 night stay. Area around the hotel could clean up the junkies at nightbut thats a city problem.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a comfortable room
Stayed 1 night in Jul 2023

10/10 Excellent

yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel at the center of Aachen
We return to Novotel Aachen again and again and it keeps its high standarts.
Stayed 6 nights in Jul 2023

4/10 Poor

Burcin

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel staff was extremely rude and inconsiderate. Many essentials were missing in the room including toilet paper. When you need to ask for toilet paper then you know there is an issue. The key cards did not work and we had to ask for new keys frequently. The staff was very rude and inconsiderate; I have stayed in many hotels around the world but the lack of service and basic communication skills were missing. Consider this hotel as you last option in Aachen.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tom

Stayed 2 nights in Jun 2023

8/10 Good

Igor

Liked: Cleanliness, staff & service
Service and location are good, but the property itself is dated. The shower cabin is too small (good for munchkins). The hotel is next to the central bus hub, which is quite convenient. The excellent Carolus Therme is within a walking distance.
Stayed 3 nights in May 2023

10/10 Excellent

Colm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really excellent hotel. Large, clean, well-appointed rooms; friendly staff; excellent location. Highly recommended.
Stayed 3 nights in May 2023

10/10 Excellent

yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel
It is not our first stay at the Novotel Aachen and we will return in the future. The hotel is very nice. Centrally located. Close to a parking (15 euros a night). Very clean. Very good breakfast.
Stayed 8 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel and supportive staff.
The hotel and particularly, my room was very clean, staff are very helpful. My family did enjoy our stay and the location of the hotel, being at the city centre made it easier to visit different places, and shops which are all within a walking distance. Additionally, the breakfast was very nice as well.
Stayed 3 nights in Feb 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a basic and very clean room. Beds were comfortable and the property was very nice. Would stay here again.
Stayed 2 nights in Jan 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely quiet rooms in a busy city centre

10/10 Excellent

Adrianell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and affordability
Good location, especially for the price. Walking distance to old town and all the sites. Great parking in connected garage. Good breakfast. Great stay.
Stayed 1 night in Oct 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
A great stay for a decent price. The area is close to the old.city with only a 10 minute walk to the main cathedral.
Stayed 1 night in Sep 2022