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"Hotel location is excelent, staff is very friendly, cleaniness of room needs to be improved. Room size and washrooms are good. Bed matress needs replacement. Breakfast is great, maximum variety of foods, good service,. "

"We had a relaxing and comfy experience of staying at Amazon hotel Baku recently. All the staff and mainly the front desk manager Ali and Al Noal were really really helpful. The cleaning lady on our floor was such a smile person and was always there to provide with our needs. Building and furnishings of the hotel need some looking after but staff tried to help in every way in their capacity. City's attractions can all be easily reached by a short taxi ride or about 30 min walk. Its located in a quite area and has all the amenities like gym, swimming pool etc for a relaxing experience. A 24 hour super market is located about 100 meter from it. Breakfast service was very average and needs a huge improvement. "

"10/10"

"Best hotel to stay in Baku! "

"Great stuff! "

"A clean, safe and professional run hotel, friendly caring staff, even the room cleaners so happy and nice to you, nothing was too much trouble, great location 20 minutes walk in to the Old Town and 5 minutes to cross over the road to the bay itself , would stay here again for sure "

"Çalışanlar içten ve profesyonel. Konforlu oldukça temiz ve rahat bir otel. "

"Nice room however the view from the window was a wall that was 6ft from the window, I take it those are the Expedia budget rooms Good breakfast buffet "

"The Fairmont is a centrepiece of Baku. The hotel staff are phenomenal, nothing is too much trouble. The rooms are spacious and pleasantly decorated. The reception is welcoming. We were met by Survan who was exceptional. His attention to detail to ensure your stay with them was paramount. He went above and beyond and a credit to the hotel chain. The staff in the restaurant for breakfast and evening meal were superb. A young Manager in Le Bistro was very engaging and welcoming, and the food was outstanding. Recommended to stay at this hotel, don’t waste your time staying anywhere else in Baku. "