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Hotel Emporio Acapulco

3.5 star property
On private beach with 3 outdoor pools, near Condesa Beach

Photo gallery for Hotel Emporio Acapulco

Children's play area - outdoor
Front of property
Outdoor banquet area
Outdoor wedding area
Private beach, beach cabanas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
The current price is AU$207
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen with ocean view

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Fan
Blackout curtains
Bathrobes
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Privilege Club Doble Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Superior With Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 2 min walk
  • Condesa Beach - 2 min walk
  • Parque Papagayo - 16 min walk
  • Acapulco Golf Club - 2 min drive
  • Papagayo Beach - 10 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive

Restaurants

  • ‪Cafe Punta del Cielo - ‬1 min walk
  • ‪Texas Ribs - ‬1 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Hotel Emporio Acapulco

Family-friendly hotel near Condesa Beach
Consider a stay at Hotel Emporio Acapulco and take advantage of a swim-up bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a private beach and beach cabanas. Treat yourself to some rest and relaxation at Oriental Spa, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In-room WiFi (surcharge), with a speed of 25+ Mbps, is available to all guests, along with shopping on-site and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • An infinity pool, babysitting (surcharge) and a gift shop
  • Tour/ticket information, concierge services and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 422 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as safes and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch HDTVs with cable channels
  • Balconies, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Parking on site (MXN 220 per night)
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults and MXN 165 to 180 for children
  • Fee for in-room wireless Internet: MXN 250 per night (rates may vary)
  • Fee for wireless Internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired Internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 220 per night
  • Valet parking fee: MXN 220 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and drink.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include infinity pools.

How much does it cost to stay at Hotel Emporio Acapulco?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on 2 Mar 2025 start from AU$207.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Emporio Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Emporio Acapulco?

Self-parking is available for MXN 220 per night. Valet parking is available for MXN 220 per night.

What time is check-in at Hotel Emporio Acapulco?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Emporio Acapulco?

Checkout is at noon. Late checkout is available for MXN 833 (subject to availability).

Does Hotel Emporio Acapulco provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 380 per vehicle applies.

Where is Hotel Emporio Acapulco located?

Located in Costera Acapulco, this beachfront hotel is in the entertainment district, just steps away from Playa El Morro and Condesa Beach. Diana the Huntress and Diana Galleries Mall are just steps away.

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Hotel Emporio Acapulco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 604 out of 1264 reviews
Rating 8 - Good. 320 out of 1264 reviews
Rating 6 - Okay. 170 out of 1264 reviews
Rating 4 - Poor. 79 out of 1264 reviews
Rating 2 - Terrible. 91 out of 1264 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Todo exelente
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy

Excelente
Stayed 1 night in Jan 2025

6/10 Okay

Naomy

A beautiful beach but the cleanliness and maintenance of the property were not the best. The rooms were warm but the beach made up for it. The breakfast was amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabriel

Great
Stayed 2 nights in Jan 2025

8/10 Good

luis manuel

Excelente
Stayed 2 nights in Jan 2025

8/10 Good

Eneida

Nice view to the bay area, good breakfast nice customer service The only thing is they need to update some things on the rooms .but definitely l will stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Arleth

It’s was great, I loved it!
Stayed 3 nights in Dec 2024

10/10 Excellent

MARBELLA

We have been to this hotel several times and have always enjoyed our stay. Staff is always friendly and helpful. If there is any issues with the room they are very prompt in getting it resolved.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Excellent service in restaurant (Eduardo/Jean Carlos and housekeeping (Karina 9th floor).
Stayed 6 nights in Nov 2024

6/10 Okay

Michael

Too much noise. Too much like an all inclusive. Food was horrible
Stayed 1 night in Jan 2025

8/10 Good

Marc Bruno

Nice swimming pools but you have to pay extra to use the infinite one. Seems to find new ways every year to get more money from you.
Stayed 1 night in Jan 2025

6/10 Okay

Pedro

Liked: Property conditions & facilities
Breakfast was not good, better to eat out than at the Hotel. They had a big spread but, low quality no taste and bread was old.
Stayed 4 nights in Dec 2024

10/10 Excellent

miriam

Safe
Stayed 11 nights in Nov 2024

8/10 Good

Arthur

Overall i’m giving a good review. I have been coming to Acapulco for many years off and on. I stayed in this hotel around 15 years ago also. I thought the lobby area, the bar area, the breakfast restaurant and surrounding pool area was very nice. Lush outdoor pool area easy access to the beach. The staff were very nice easy transaction in and out. A few dislikes the room i was in showed it’s age mostly in the bathroom area. Loose rusty taps that kind of thing. One of the reasons i picked this hotel is it had in the photos a nice health club. I still did my daily workout but if you have lifecycles in the photos i expect them to be working. I think one treadmill worked. Over i enjoyed the stay and the area lots to do.
Stayed 7 nights in Feb 2025

2/10 Terrible

Charles Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
near the beach. That was great
Stayed 6 nights in Oct 2024

6/10 Okay

Alfredo

It took an hour to check in. The breakfast buffet was unimpressive and the food tasted bland.
Stayed 1 night in Dec 2024

4/10 Poor

VICTOR

Old hotel, elevators smell awful, staff is corteous but not enough to manage all customers promptly. Check-in took over one hour, ask for the car to valet took 45 minutes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

👍
Stayed 4 nights in Dec 2024

10/10 Excellent

Pastor

Personal very friedly
Stayed 2 nights in Dec 2024

8/10 Good

Jorge Pablo

.
Stayed 3 nights in Nov 2024

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
2 days and you will not see the issues with this hotel. I was given the dirtiest room I ever saw. The shower head was disgusting. The hairdryer was from 1990. The King size bed was a double. There were no drinking glasses. The lamp did not have a switch ; you had to move heavy furniture to unplug/plug it in and the lightbulbs were 20 watt. The a/c was set at 18 and running at 26-27. The furniture looked like remnants from another hotel. The outside noise is deafening. There is a morning bullhorn starting 6-7am. And, somehow, Security allowed a Motorcycle in a room. I rode the elevator with a man and his bike. The front desk is where requests go to die…unless you have one of the 2 people that seem to follow up. I requested patio chairs without holes 5x and never got them. I was moved to a much better room; but I still never had a clean floor. The safe broke the first night. And the patio furniture is metal-very hot! Thank goodness for a new manager who stepped up. Now…the property is lush; nice pools. Great food and restaurant staff. However there is a wait in the morning for the coffee shop in a confined space with no a/c and for some reason no fans! The bottom line. This is a hotel that is not guest-friendly.
Stayed 2 nights in Feb 2025

8/10 Good

karina

bueno
Stayed 1 night in Jan 2025

8/10 Good

Palmira

Demasiado ruido para poder descansar, los que anuncian las salidas en las camionetas horrible desde las 5:00am están con sus bocinas. Y para la entrega de el auto todo un relajo!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Leopoldo

Excelente servicio por las chicas de la recepción y valet parking.
Stayed 1 night in Feb 2025

8/10 Good

ALEJANDRO MORENO

TODO BIEN
Stayed 4 nights in Feb 2025