6/10 Okay
Verified traveller
12 Jan 2023
Lots of potential
Very beautiful historic property with great views & location.
On negative side
-large airy village units only have warmish water not hot
- village units outdoor showers had waist high weeds
- supper menus are 5 course set menus that are repeated & are expensive for quality
- restaurant staff lacking management & training
- receptionists could do hostessing/oversight at meal times & spot checks on housekeeping/condition of units and gardens to support and train staff but do not
- lack of comfy outdoor seating at accom units
Positive side manor house units have character, pool area is lovely with v comfy recliners, rooms are clean with new bathrooms, access to amazing outdoor activities, you feel general staff really want to please but just need more training and support to do so
Verified traveller
Stayed 4 nights in Jan 2023