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"Certainly, here’s a professional and well-structured rewrite of your hotel review: ⸻ The overall experience at this hotel did not meet five-star standards. The food quality was below expectations, and lunch service was delayed by over 30 minutes. Unfortunately, the male reception staff were neither welcoming nor professional. We were also overcharged by 30%, despite booking through Expedia—and our check-in was delayed. It was clear that guests booking through third-party platforms like Expedia were treated differently, even though we ended up paying more than the standard rate. While the facilities and rooms were decent, the poor customer service, unjustified overcharges, and subpar dining experience made the stay disappointing. This hotel lacks value for money, and I would not recommend it unless major improvements are made in service and guest relations."

"good location stuffs excellent "

"Everything about the hotel was perfect. Highly recommend it for everyone 😄🐱"

"This place is incredible. Photos do not do it justice. The staff are so friendly and always willing to help. The only thing I would say is you wait a while for a drink on the terrace but a party from that everything was perfect. We will be back "

"The staff as well as the cleanliness and amenities of the hotel made our stay very comfortable and enjoyable. We had my Mum on the wheelchair and she felt so welcomed and was able to enjoy her stay very much. "

"Hotel is absolutely beautiful. Great amenities & the rooms are spacious"

"The place is beautiful and the staffs are friendly. They need more entertainment and more varieties of food."

"This is a perfect place to spend a few days relaxing if thats your thing - and it is mine. The rooms are incredible (we had a junior suite and I was really impressed) the ambience of the public spaces is warm, friendly and convivial and the staff are stellar -particular shout out to Rida in the restaurant who hit the balance being professional and attentive at all times and personal and warm when the opportunity arose. It was particularly amusing to find some of the most beautiful and friendly cats wandering around the hotel alongside a fat and friendly labrador and can you believe it... five tortoise All in all it was a top stay"

"Nice staff. Excellent omelette for breakfasts. Good location "