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"Service was exceptional, courtesy of the staff"

"The Taj staff especially Shashi Tambi (restaurant manager) were very courteous and welcoming. I had to take a business meeting, and Shashi facilitated a conference room on the Taj Club floor without inquiring about our club status etc. Wonderfully maintained property, great chefs who come to the table to discuss how to prepare your meal. I would highly recommend this property. "

"Great hotel and breakfast; I will recommend this property. "

"What sets apart the great hotels from the world’s awards-winning most excellent hotels is guest services and personal attention to detail. The Oberoi Amarvilas, Agra, has top level guest services. And food and accommodations. We were met by the hotel accommodations manager, AISH WARYA SINGH BHADAURIA, and he immediately resolved Expedia booking SNAFUs that had us booked twice - non refundable, once even before we arrived in the country. While the Expedia refund could not happen to no fault of the hotel, our manager friend delivered so much value and benefits to our stay that we felt fully whole. From the personal greetings and farewells, to all the excellent meals and customer service in between, we were blown away impressed by this hotel and its management. Views to the Taj are the best and the pool was perfection. I will recommend to everyone to stay here "

"Absolutely magical! I stayed here for 2 nights and only wish I could have stayed longer as hotel was amazing! From the entrance to the rooms everything was spotless and meticulously clean which I enjoyed. All of the staff were very helpful with any need that I had and room service was great. I will only stay here if/when I do return to Agra as it was wonderful! Highly recommend!"

"Decent hotel with onsite amenities "

"Beautiful hotel with a homey atmosphere very close to the Taj Mahal. We loved eating the home cooked dinner with other guests and enjoying a beer on the roof while overlooking the city. Everyone was very friendly and helpful and it really felt like staying in someone's home. "

"Was good"

"I enjoyed the ITC Mughal very much. Great garden and dining area. Close to Taj Mahal and Red Fort. "