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Hotel Kazakhstan

4.0 star property
Savor modern European flavors on-site while rejuvenating with a massage or manicure/pedicure treatment.

Photo gallery for Hotel Kazakhstan

Superior Double Room | Street view
Exterior
Queen Suite | City view
Superior Twin Room
Standard Double Room | Street view
In the heart of Medeu District, Hotel Kazakhstan offers a luxurious retreat. Unwind in the sauna or steam room, indulge in Modern European cuisine at one of three restaurants, and enjoy high-speed WiFi. With free self parking and bike rentals available for exploring nearby attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Designer toiletries
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Designer toiletries
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Queen Suite

Queen Suite

Queen Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Designer toiletries
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (King)

Suite (King)

Suite (King)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
  • 62 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite Premium

Junior Suite Premium

Junior Suite Premium

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Private bathroom
Bathrobes
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

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16 Feb - 17 Feb
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About the area

Map
Dostyk ave 52/2, Almaty

What's nearby

  • Dostyk Plaza - 16 min walk
  • Almaty Opera House - 18 min walk
  • Panfilov Park - 2 min drive
  • Zenkov Cathedral - 3 min drive
  • MEGA Park - 5 min drive

Getting around

  • Almaly - 6 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Guinness Pub - ‬2 min walk
  • ‪Чайxана Navat - ‬2 min walk
  • ‪The Noodles - ‬1 min walk
  • ‪Six Coffee+Wine - ‬5 min walk

About this property

Hotel Kazakhstan

Upscale hotel located in Medeu District
You can look forward to a nightclub, a terrace and a garden at Hotel Kazakhstan. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure or a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Modern European cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Free newspapers, a lift and concierge services
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 202 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and baths or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

Chinese (Mandarin), English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to midnight on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: KZT 5,000 for adults and KZT 5,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Balcony Brasserie
  • BarFly
  • Dolce
  • Noodles

Things to do

  • Bicycle rentals
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000.0 per night.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately KZT 5000 for adults and from KZT 5000 for children
  • Airport shuttle fee: KZT 4000 per vehicle (one way)
  • Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Hotel Kazakhstan Almaty
Kazakhstan Almaty
Hotel Kazakhstan Hotel
Hotel Kazakhstan Almaty
Hotel Kazakhstan Hotel Almaty

Frequently asked questions

Is Hotel Kazakhstan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Kazakhstan?

Self-parking is free at this property.

What time is check-in at Hotel Kazakhstan?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at Hotel Kazakhstan?

Checkout is at noon.

Does Hotel Kazakhstan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM-midnight on request. A fee of KZT 4000 per vehicle applies.

Where is Hotel Kazakhstan located?

Located in Medeu District, this hotel is within a 10-minute walk of Geology Museum and Kok Tobe Cable Car. Colibri and Lermontov Russian Drama Theatre are also within 1 mile (2 km). Almaly is 20 minutes by foot.

Hotel Kazakhstan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 77 out of 201 reviews
Rating 8 - Good. 68 out of 201 reviews
Rating 6 - Okay. 35 out of 201 reviews
Rating 4 - Poor. 12 out of 201 reviews
Rating 2 - Terrible. 9 out of 201 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, breakfast buffet
Stayed 3 nights in Jan 2025

4/10 Poor

Peng, Sydney

Stayed 1 night in Jan 2025

4/10 Poor

Peng, Sydney

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The standard room had a very tight bathroom which can present safety issues. The exposed water pipe/radiator on the bathroom wall were boiling hot and caused first degree burns to the arm of my travelling partner. While they eventually put us in a room with a bigger bathroom this could have been prevented if they had proper safety checks in the first place. The room carpet floor also had an exposed sharp staple which can cause injuries. There were no apologies from the hotel. It felt like they didn't care about customers. They only acted on the room change when I requested it rather than proactively offering it to make things better. The bar on the top floor was also very restrictive as you couldn't just have a drink. The breakfast was plentiful and sufficient but nothing to shout about. They're renovating rooms on other floors so the lifts were a bit chaotic and took ages to get through the floor. They're relying too much on the landmark name of the hotel at the expense of providing a great experience to customers.
Stayed 1 night in Jan 2025

8/10 Good

Thor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel w. good restaurants, but not very close to main areas.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Atreya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They arranged airport pick up in request and also gave us a room on a higher floor which had an amazing view of the city and the mountains. One of the best places to stay as Dostyk Plaza one of the biggest shopping malls is just 15 min of a walk away and our pick up place for our tours Renon Zyliha was also nearby, just a 10 min ride.
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend this hotel
In summary: we did enjoy our stay and would stay here again. Pros: - we were on the 24th floor and the views were amazing! -Dostyk Ave has so many shops and delicious restaurants in short walking distance. We could also walk to Ascension Cathedral, Kok Tobe, and most attractions. -many bars in the hotel, so many people met us for drinks and we didn't have to go far. -shower head was nice and water was warm. -it is cool to stay in such an iconic building. Cons: -The bed was quite hard for our taste. -room was small. -not enough dressers, wardrobes, storage space for our clothes. -shower was very tight. -breakfast was good and there was a variety of selection. However, it was very busy and crowded. -it costs the taxes money to enter the hotels driveway, so no taxi wanted to drop off or pick up right at the hotel. It was easy to walk to a corner once we knew, but shocking at first.
Stayed 4 nights in Sep 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay of 5 nights. Dining options in and around hotel are excellent. Front desk staff very helpful and sorted out one problem very quickly. Immediate area very walkable and main sights are within a short walk of the hotel. A very enjoyable stay.
Stayed 5 nights in Aug 2024

8/10 Good

Raghav

Liked: Room comfort
Just perfect!
The building is the highlight of this hotel, it is visible from many parts of the city and also is a feature of many portraits and paintings seen across the city! The rooms are large, with good city views! We booked a suite with mountain views! It's has a restaurant called Noodles at the ground floor which is good! They have a bar on the terrace and ground floor, so you would have plenty options if you are not willing to leave the hotel. Making it a bustling/ bustling property. You'll find people coming and going through out the day. On weekends they have music playing in these bars, you can walk down and join the party or rest in your room. However the music can be heard on higher floors as well. The location is just perfect to access the majority of the attractions via taxi or subway. Also a few cafe's and restaurants at a walkable distance! Do request them for renovated rooms, the staff is helpful! An over-all comfortable stay!
Stayed 7 nights in Aug 2024

6/10 Okay

venkateswara choudary

Liked: Property conditions & facilities
Disliked: Staff & service
Checkin was very bad. Took almost half an hour.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
The historic hotel was comfortable and the breakfast was amazing. The view over the city was beautiful.
Stayed 1 night in Jul 2024

4/10 Poor

Dale

Travelled with family
Disliked: Staff & service, property conditions & facilities
Other reviews reflect that the property is dated, which is accurate. They are renovating floor by floor, which is helpful. We stayed in a suite, which included an extra room with a foldout couch. No AC in the bedroom, but a wall unit in the extra room. After a few hours of attempting to sleep in the warm bedroom, we moved to the other room for the remainder of our stay. It was comfortable. However, the AC wall unit was not mounted in the window, so after a few hours, the captured liquid dripped continually onto the carpet into a puddle. Breakfast was plentiful, but average quality. The hotel staff were friendly, but not helpful in assisting with general tourist questions and sites. As a final send-off, our very friendly staff person ordered a taxi to the airport for us, and then mistakenly directed us to the wrong car. He loaded our luggage, the car left, and we ended up in the city at restaurant. We had to convince the driver to take us to the airport and paid double the cost. Overall we had a very average to below average experience. The hotel is inexpensive, and we got wat we paid for. I would not return.
Stayed 3 nights in Jul 2024

4/10 Poor

Bhavin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Bhavin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a huge facelift.
This hotel needs a serious refurbish. It looks nothing like the photos. The restaurants on site are good but the rooms are run down. Location is convenient.
Stayed 4 nights in Jun 2024

10/10 Excellent

kiyoul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Anisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel very nice breakfast great location
Stayed 5 nights in May 2024

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very central
Stayed 1 night in May 2024

10/10 Excellent

Hakan

Travelled with group
Very helpful receptionist staff, excellent coffee in the lobby area
Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night before leaving Kazakhstan. Comfortable bed and convenient location
Stayed 1 night in May 2024

10/10 Excellent

Zhan

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and clean
Stayed 2 nights in May 2024

6/10 Okay

Aziza

Staff is not helpful- i had three suitcases however no help from staff.
Stayed 1 night in May 2024

4/10 Poor

Dragomir

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Apr 2024