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Rahat Palace Hotel

5.0 star property
Luxury Almaty hotel in Bostandyk District with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Rahat Palace Hotel

Interior
Serves breakfast, lunch and dinner
Front of property
Junior Suite
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Room service
    Room service
The price is AU$190
includes taxes & fees
17 Nov - 18 Nov
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Sofa bed - king
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Kitchenette
  • 166 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

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The price is AU$168
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
29/6 St. Satpaev Avenue, Almaty, 050040

What's nearby

  • Almaty Central Stadium - 16 min walk
  • Republic Square - 4 min drive
  • Almaty Opera House - 5 min drive
  • Zenkov Cathedral - 5 min drive
  • MEGA Park - 5 min drive

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 18 min drive
  • Almaty (ALA-Almaty Intl.) - 35 min drive

Restaurants

  • ‪Arena Pub - ‬6 min walk
  • ‪Traveler’s Coffee - ‬14 min walk
  • ‪Qaimaq - ‬14 min walk
  • ‪Urbo Coffee - ‬2 min walk
  • ‪Хачапури Хинкальевич - ‬14 min walk

About this property

Rahat Palace Hotel

Luxury hotel located in Bostandyk District
At Rahat Palace Hotel, you can look forward to a poolside bar, a terrace and a garden. Indulge in a massage, a body treatment and hydrotherapy at Rahat Health Club, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • A lift, massage treatment rooms and luggage storage
Room features
All 190 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and free rollaway/extra beds
  • Bathrooms with baths and free toiletries
  • 55-inch Smart TVs with digital channels
  • Balconies, free tea bags/instant coffee and electric kettles

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 7,700 for adults and KZT 3,850 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dzhambul
  • Grill
  • Tau Samal (seasonal)
  • Yourt Bar & Lounge

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,368 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 7700 for adults and from KZT 3850 for children
  • Airport shuttle fee: KZT 18500 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM

Property is also known as

Hotel Rahat
Hotel Rahat Palace
Rahat Palace
Rahat Palace Almaty
Rahat Palace Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel Almaty

Frequently asked questions

Does Rahat Palace Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Rahat Palace Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Rahat Palace Hotel on 17 Nov 2024 start from AU$189.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rahat Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rahat Palace Hotel?

Self-parking is free at this property.

What time is check-in at Rahat Palace Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Rahat Palace Hotel?

Checkout is at noon.

Does Rahat Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 18500 per vehicle applies.

Where is Rahat Palace Hotel located?

Located in Bostandyk District, this luxury hotel is within a 10-minute walk of Kazakhstan Museum of Arts, Fantasy World Almaty, and Kasteev State Museum of Arts. Auezov Kazakh Drama Theatre and Almaty Central Stadium are also within 1 mile (2 km).

Rahat Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 82 out of 185 reviews" "
Rating 8 - Good. 75 out of 185 reviews" "
Rating 6 - Okay. 16 out of 185 reviews" "
Rating 4 - Poor. 5 out of 185 reviews" "
Rating 2 - Terrible. 7 out of 185 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Stayed 3 nights in Oct 2024

8/10 Good

Ri

Travelled with family
Liked: Cleanliness, staff & service, amenities
A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maurice, Tarpon Springs

Stayed 1 night in May 2024

10/10 Excellent

Syuzanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and very nice!
Stayed 1 night in Feb 2024

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service
The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Stayed 9 nights in Dec 2023

8/10 Good

Ninoslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Stanislav

Stayed 1 night in Sep 2023

4/10 Poor

shadman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms and Reception
Stayed 3 nights in Jul 2023

4/10 Poor

Valentina

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours.
Stayed 5 nights in Jun 2023

10/10 Excellent

Dilshod

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good view to mountains
Stayed 2 nights in May 2023

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
awful
Stayed 3 nights in May 2023

2/10 Terrible

Suvrat

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Very disappointing
I had booked my room nearly 40 days before the actual stay. I called the hotel specifically to request for a non-smoking room. They confirmed the same on the call as well as via return mail. Nearly six weeks later when I enter into my room, the pungent smell makes me realise it was a smoking room. I told the reception who said they have no other rooms. I then went down and demanded to speak with a Manager - after some time, they allotted me a non-smoking room. When I went to the room, I realised it was much smaller - upon calling the reception again, I was told it was indeed one category lower and that it was the only room they had. So, in more than 20 years of travelling around the world, it was the first time when a hotel messed up and then, to make up for their mistake, DOWNGRADED ME!! And none of them even had the decency to apologize, let alone offer a voucher or credit to at least make up for the fact that they charged me for a higher category room but forced me to stay in a LOWER category room. Extremely unprofessional and thoroughly disappointing
Stayed 1 night in May 2023

4/10 Poor

Gokay

Stayed 5 nights in Apr 2023

10/10 Excellent

GUILLAUME, ALISO VIEJO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back.
Stayed 8 nights in Apr 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2023

6/10 Okay

Lukasz

Business traveller
Disliked: Property conditions & facilities, room comfort
Simple and honest
Long and problematic check-in, no conciege sevice, problem with communication in English language, rooms old, incorrecf room given, poor.breakfast options
Stayed 4 nights in Feb 2023

10/10 Excellent

Brannen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city, and a lovely place to stay at.

8/10 Good

Patrick

Stayed 2 nights in Dec 2022

10/10 Excellent

Liliya

Stayed 6 nights in Nov 2022

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good.
Stayed 5 nights in Oct 2022

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You didn't include the breackfast, which was unpleasant surprise for me.
Stayed 11 nights in Oct 2022

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2022

2/10 Terrible

Denise

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Initially liked the floor plan but ultimately found it inconvenient. The lasting impression was that - with exception of one waiter and one very helpful and competent manager - the staff was unfriendly. They did not smile or greet guests and were often even resistant to help guests unless the guest insisted. There were other things: A 24-hour restaurant that looked closed at night because there was almost no lighting. A key card door system that went down and temporarily locked guests out of their rooms. A bed with a broken bedframe. Weak air conditioning. Would not stay here again or recommend it to anyone.
Stayed 6 nights in Sep 2022

8/10 Good

Daniya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated carpets emitting unfresh smell
Stayed 5 nights in Sep 2022

10/10 Excellent

Bauyrzhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are old but the hotel is very nice
The rooms are a bit outdated but has a balcony and overall very clean, it might be the best hotel in this price range. The breakfast is great and lobby is beatiful, and has a restaurant in the middle thar works late.
Stayed 3 nights in Sep 2022