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Rixos Almaty Hotel

5.0 star property
Luxury hotel with full-service spa and health club

Photo gallery for Rixos Almaty Hotel

Bar (on property)
Front of property - evening/night
Bar (on property)
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Spa
  • Free WiFi
The current price is AU$649
includes taxes & fees
23 June - 24 June

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite

1 bedroom, premium bedding, down duvets, minibar

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, premium bedding, down duvets, minibar

Presidential Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Superior Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Superior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds
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About the area

Map
506/99 Seifullina Ave, Almaty, 050012

What's nearby

  • Almaty Opera House - 12 min walk - 1.1 km
  • Zenkov Cathedral - 16 min walk - 1.3 km
  • MEGA Park - 2 min drive - 2.0 km
  • Panfilov Park - 3 min drive - 2.7 km
  • Dostyk Plaza - 3 min drive - 3.1 km

Getting around

  • Almaty Station - 12 min drive
  • Almaly - 15 min walk
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • ‪&Milk Coffee - ‬7 min walk
  • ‪Ciao Pizza - ‬8 min walk
  • ‪Navat Чайхана - ‬2 min walk
  • ‪Giginova - ‬9 min walk
  • ‪Напитки: The Bar - ‬7 min walk

About this property

Rixos Almaty Hotel

Luxury family-friendly hotel located in Almaly District
Take advantage of a terrace, a coffee shop/cafe and a garden at Rixos Almaty Hotel. Indulge in a massage, a manicure/pedicure and aromatherapy at Rixos Spa, the on-site spa. The on-site restaurant, Brasserie, offers breakfast, brunch, lunch and dinner. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a business centre and a steam room.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and extended parking
  • A porter/bellboy, a banquet hall and a front desk safe
Room features
All 237 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as heated floors and pillow menus.
Other amenities include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Heated floors, rainfall showers and deep-soaking baths
  • 43-inch HDTVs with satellite channels
  • Balconies, heated floors and separate sitting areas

Languages

English, Russian

Similar properties

Meeting facility

The Ritz-Carlton, Almaty

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
9.6 out of 10, Exceptional, 76 reviews
The price is AU$792
includes taxes & fees
28 June - 29 June
The Ritz-Carlton, Almaty

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 8,000 for adults and KZT 8,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,478 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 7000.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 8000 for adults and from KZT 8000 for children
  • Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 7000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Almaty hotel Rixos
Almaty Rixos
Almaty Rixos hotel
hotel Rixos Almaty
Rixos Almaty
Rixos Almaty hotel
Rixos hotel Almaty
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel Hotel Almaty

Frequently asked questions

Does Rixos Almaty Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Rixos Almaty Hotel?

As of 22 June 2025, prices found for a 1-night stay for 2 adults at Rixos Almaty Hotel on 23 June 2025 start from AU$649.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rixos Almaty Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rixos Almaty Hotel?

Self-parking is free at this property.

What time is check-in at Rixos Almaty Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Rixos Almaty Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Rixos Almaty Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 14000 per vehicle applies.

Where is Rixos Almaty Hotel located?

This family-friendly Almaty hotel is located in the business district, within a 15-minute walk of Almaty Opera House, Nedelka Park and St Nicholas Cathedral. Lermontov Russian Drama Theatre and Zenkov Cathedral are also within 1 mile (2 km). Almaly is 15 minutes by foot.

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Rixos Almaty Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 161 reviews
Rating 8 - Good. 45 out of 161 reviews
Rating 6 - Okay. 15 out of 161 reviews
Rating 4 - Poor. 5 out of 161 reviews
Rating 2 - Terrible. 4 out of 161 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10

What a bizarre experience.
Stayed 5 nights in Apr 2025

8/10

We enjoy our stay!
Stayed 3 nights in Aug 2024

10/10

Great hotel in a very convenient location, will definitely stay there again
Stayed 2 nights in Sep 2023

10/10

The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.
Stayed 4 nights in Feb 2024

10/10

The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.
Stayed 4 nights in May 2024

8/10

Rooms require renovation but overall it’s a good option in a comfortable location
Stayed 5 nights in Feb 2023

10/10

Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.
Stayed 2 nights in Sep 2023

4/10

I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed
Stayed 2 nights in Sep 2024

8/10

Very clean, very secure. The pool area was really nice. There was an annoying computer Ordered room service several times and it was also really good. Taxis in and out of the property was very easy.
Stayed 13 nights in Oct 2022

10/10

Good

6/10

Check in only at 2.00 pm Long waiting time Rooms old. Need refreshment
Stayed 1 night in Jul 2023

10/10

Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration.

2/10

I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this
Stayed 3 nights in Sep 2023

2/10

I’ve stayed many times at the Rixos and this was by far the worst stay. I’ll start with the positive which was the Spa. The negatives 5 emails and 2 phone calls to arrange airport pickup. Arrived at 18.00 to be told the room was not ready. Ordered room service. After 90 minutes it didn’t arrive so I cancelled. No towels left after housekeeping. Had to go and find the housekeeping staff to get staff. Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable.
Stayed 5 nights in Dec 2022

6/10

This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered.
Stayed 5 nights in Aug 2023

8/10

Stayed 5 nights in Dec 2024

10/10

Stayed 3 nights in Dec 2024

10/10

Stayed 4 nights in Nov 2024

10/10

Stayed 4 nights in Nov 2024

10/10

Stayed 4 nights in Sep 2024

8/10

Stayed 2 nights in Sep 2024

4/10

Stayed 1 night in Sep 2024

8/10

Stayed 3 nights in Aug 2024

2/10

Stayed 5 nights in Jul 2024

10/10

Stayed 4 nights in Jun 2024