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"Everything was great except the bank machine never worked."

"They did great"

"Great variety, kind staff and great atmosphere"

" Wonderful Family Stay! We had a fantastic family trip to Coconut Bay Resort! It’s only five minutes from the airport — perfect after traveling with our two-year-old. The staff truly stood out — friendly, accommodating, and always helpful. We were pleasantly surprised to have concierge service, which made our first family vacation stress-free. We loved Silk, the Asian-themed restaurant — amazing food, ambiance, and service. The Italian restaurant was also great, and the Beach Hut offered delicious poolside options. The resort is very clean, with newly renovated rooms that felt fresh and modern. Our son loved the pool and water slide, and the mocktail menu for kids was a nice touch. A few small notes: pre-arrival dinner reservation help would’ve been great since our flight delay caused late bookings. Also, we learned about the concierge phone and nightly snack service (like chips and salsa) only at the end — would’ve been nice to have throughout. Overall, fantastic staff, great food, and family-friendly atmosphere — we’d absolutely stay again! "

"Staff was very accommodating and polite. "

"We stayed at the hideaway which is adults only. The room was amazing the ground was amazing and the food was amazing. The only problem I have is the checkout when trying to depart and get our wristbands cut the line was so long and not enough staff which almost mad us late to the airport I was told we had to wait or they will charge us extra I was confused because everything was already paid for however it end up working out and we left but that was my only issue everything else 10/10"

"Room was on the beach"

"Staff very friendly "

"Absolutely stunning! Highly recommend for a very unique experience."