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Hotel Eden Roc

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Hotel Eden Roc

Aerial view
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Interior detail
Water view
Reception
On the shores of a serene lake, Hotel Eden Roc offers an idyllic retreat. Soak up the sun on your private beach or indulge in Ayurvedic treatments at the onsite spa. Savor a Michelin star-rated meal at one of four restaurants, enjoy water skiing and mountain biking activities or unwind with reflexology and a hot stone massage.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • On private beach
  • Bar
  • Spa
  • Gym
  • Breakfast included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Single Room

Premium bedding, down duvets, minibar, in-room safe

Comfort Single Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Small Standard Double Room

Small Standard Double Room

Small Standard Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Partial Lake View

Deluxe Double Room, Partial Lake View

Deluxe Double Room, Partial Lake View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View

Junior Suite, Mountain View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Lake View

Superior Suite, Lake View

Superior Suite, Lake View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View

Deluxe Suite, Lake View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Giardino Ascona

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
9.8 out of 10, Exceptional, 68 reviews
Giardino Ascona
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About the area

Map
Via Albarelle 16, Ascona, TI, 6612

What's nearby

  • Ascona Beach - 16 min walk
  • Fondazione Monte Verita - 20 min walk
  • Monte Verità - 5 min drive
  • Piazza Grande - 5 min drive
  • Old Town - 6 min drive

Getting around

  • Locarno (ZJI-Locarno Train Station) - 10 min drive
  • Lugano (LUG-Agno) - 38 min drive

Restaurants

  • ‪Bar Muraccio - ‬7 min walk
  • ‪Seven Easy - ‬5 min walk
  • ‪Trattoria La Taverna - ‬10 min walk
  • ‪Osteria Nostrana - ‬5 min walk
  • ‪Delta Beach Lounge - ‬12 min walk

About this property

Hotel Eden Roc

Luxury boutique hotel by the lake
You can look forward to a free breakfast buffet, an adjacent golf course and a marina at Hotel Eden Roc. With a private beach, waterskiing and motor boating, this hotel is the perfect place to soak up some sun. Indulge in a facial, a hot stone massage and a body wrap at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a Michelin star rated meal. Enjoy the gym, as well as activities, such as kayaking, boat tours and mountain biking. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also find perks such as:
  • A seasonal outdoor pool and an indoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free valet parking
  • Free train station pick-up, free bike hire and an electric car charging station
  • Access to a nearby indoor pool, a banquet hall and a front desk safe
Room features
All 95 rooms feature comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Children's slippers and childcare services
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with eco-friendly toiletries and children's dressing gowns
  • 45-inch flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Eden Roc
  • La Brezza
  • La Casetta
  • Marina

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle storage
  • Boat
  • Boat tours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Spa tub
  • Steam room
  • TV in common areas
  • Water skiing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 150 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 29 September 2024 to 17 April 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 01 November to 30 April:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 45 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 140 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 380 per person (one way)
  • Pet fee: CHF 45 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 140 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: TWINT

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This hotel is rated 5 stars.

Property is also known as

EDEN ROC Ascona
HOTEL EDEN ROC
HOTEL EDEN ROC Ascona
Hotel Eden Roc Hotel
Hotel Eden Roc Ascona
Hotel Eden Roc Hotel Ascona

Frequently asked questions

Does Hotel Eden Roc have a pool?

Yes, this property has an indoor pool and an outdoor pool. The swimming pool is closed seasonally each year from November 01 until April 30.

Is Hotel Eden Roc pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 45 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Eden Roc?

Valet parking is free at this property.

What time is check-in at Hotel Eden Roc?

Check-in start time: 3:00 PM; check-in end time: 7:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Eden Roc?

Checkout is at noon.

Does Hotel Eden Roc provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 380 per person applies.

Where is Hotel Eden Roc located?

Located in Ascona, this beachfront hotel is in the city centre and within a 10-minute walk of Ascona Ferry Terminal and Galleria Borgo. Ascona Beach and Monte Verità are also within 1 mile (2 km).

Hotel Eden Roc Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 119 reviews
Rating 8 - Good. 30 out of 119 reviews
Rating 6 - Okay. 0 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 1 out of 119 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Neil

Stayed 2 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! the staff is amazing. I will be back :)
Stayed 1 night in May 2024

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. It’s a five star hotel and they treat you like a star. Service is incredible! Hotel itself is funky and a little old fashioned. We stayed at the Marina side of it and it’s a bit weird and not modern but you forget about it by the way they take care of you. Beautiful view, pools and spa! Loved the experienced!
Stayed 4 nights in Oct 2023

10/10 Excellent

timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice and caring staff. Always helpful
Stayed 3 nights in May 2023

10/10 Excellent

John

Stayed 4 nights in Aug 2022

10/10 Excellent

Mark

Stayed 2 nights in Feb 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Emre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the decoration was very retro and unique
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Frederic

Liked: Cleanliness
Swiss prices...
One has to be fair - comparing Swiss hotels internationally will always result in the verdict ‚overpaid‘. This hotel is no exception. Nice site, but very old (not in a bad condition) and not modern. Good service but not good enough for what you pay.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Hotel Eden Roc is relaxation perfection. Kind staff, excellent location, delicious food, and all set in the idyllic garden of Eden. It was a very low key, pampered choice for a solo trip. I'd recommend this as a great couple's weekend.
Stayed 4 nights in May 2021

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay.
Amazing stay, exceptional service at all front (reception, spa, restaurant, valet, concierge etc...). Very kind and alert staff. Gentle and nice attention at all time.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance, the cleanliness, the courtesy and informal effectiveness of the staff
Stayed 2 nights in Jun 2019

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Magnificent place on lakeshore
A truly magnificent place, location (right on the lake) and gardens/swimming pool.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

10/10 Excellent

debbie, greeneich ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Close to town yet private and lush and right on the lake. The service was exemplary! Room was extremely clean and updated.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located. Great variety of cuisines.
Great staff: thank you for a short, but great stay. Ascona and the setting with the lake, the mountains and the picturesque harbors are unique experiences

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nancy, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy there!
Unforgetable

10/10 Excellent

Michael, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of heaven
Hotel Eden Roc is not only a beautiful resort in a fantastic location, but I must say the hotel service was second-to-none. At every level the staff was ready to please, and could not have been more friendly. An especially nice touch was the welcome champagne Apero by the General Manager. Very personal and impressive! We will return.

10/10 Excellent

frequent traveller, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every respect

8/10 Good

Hampe

Liked: Cleanliness, staff & service
Stay
Very nice hotel located at the beach. nice wellness area, staff was very friendly. awesome breakfast buffet