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Koanze Luxury Hotel & Spa

3.0 star property
Adults-only hotel with full-service spa and free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Koanze Luxury Hotel & Spa

Family Villa, Multiple Beds, Non Smoking | Lake view
Family Villa, Multiple Beds, Non Smoking | Lake view
Superior Suite, 1 King Bed, Non Smoking
Family dining
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
The price is AU$546
includes taxes & fees
5 Nov - 6 Nov
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Day bed
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 2 Double Beds, Non Smoking

Comfort Suite, 2 Double Beds, Non Smoking

Comfort Suite, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Day bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Garden View

Executive Suite, 1 King Bed, Non Smoking, Garden View

Executive Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Day bed
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Hidalgo 530 Col Cruz del Rayo, Atemajac de Brizuela, JAL, 45790

What's nearby

  • Sierra de Chiquilistlan - 11 min drive
  • San Antonio de Padua Temple - 28 min drive
  • Los Piedrotas - 34 min drive
  • Balneario Las Delicias - 53 min drive
  • Monte Coxala Spa - 83 min drive

Restaurants

  • ‪Los Pinos - ‬10 min drive
  • ‪Echeveria Grill - ‬3 min walk
  • ‪Aura - ‬2 min walk
  • ‪Pajaretes los Vaqueros - ‬2 min drive
  • ‪Tacos Gaby - ‬10 min walk

About this property

Koanze Luxury Hotel & Spa

Property highlights
Take advantage of free breakfast (local cuisine), a terrace and a garden at Koanze Luxury Hotel & Spa. Treat yourself to a massage at IKIGAI, the on-site spa. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Luggage storage, tour/ticket information and wedding services
  • A front desk safe, a reception hall and meeting rooms
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Egyptian cotton sheets, Select Comfort beds and down duvets
  • Bathrooms with showers and hairdryers
  • 49-inch Smart TVs with Netflix
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 500, per pet, per stay, plus a deposit of MXN 500.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: MXN 500.0 per stay
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Koanze Luxury Hotel Atemajac de Brizuela
Koanze Luxury Hotel
Koanze Luxury Atemajac de Brizuela
Koanze Luxury
Koanze Luxury Hotel Spa
Koanze & Spa Atemajac Brizuela
Koanze Luxury Hotel & Spa Hotel
Koanze Luxury Hotel & Spa Atemajac de Brizuela
Koanze Luxury Hotel & Spa Hotel Atemajac de Brizuela

Frequently asked questions

Does Koanze Luxury Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Koanze Luxury Hotel & Spa?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Koanze Luxury Hotel & Spa on 5 Nov 2024 start from AU$545.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Koanze Luxury Hotel & Spa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500.0 per stay and a fee of MXN 500 per pet, per stay. Service animals are exempt from fees.

How much is parking at Koanze Luxury Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Koanze Luxury Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Koanze Luxury Hotel & Spa?

Checkout is at noon.

Where is Koanze Luxury Hotel & Spa located?

Situated in Atemajac de Brizuela, this spa hotel is 2.8 mi (4.5 km) from Sierra de Chiquilistlan and within 20 miles (32 km) of Los Enigmas Valley and Bosque La Mexicana. San Antonio de Padua Temple and Our Lady of Guadalupe Church are also within 20 miles (32 km).

Koanze Luxury Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 171 out of 250 reviews" "
Rating 8 - Good. 53 out of 250 reviews" "
Rating 6 - Okay. 15 out of 250 reviews" "
Rating 4 - Poor. 6 out of 250 reviews" "
Rating 2 - Terrible. 5 out of 250 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Stoyno

Travelled with group
Liked: Cleanliness, staff & service
At first place this is not a spa hotel, having pool and massage didn't mak a spa hotel There is no hot water in the shower, typical for Mexico but not expected in a $400 a night hotel. My personal opinion, money for nothing.
Stayed 1 night in Mar 2024

8/10 Good

Laura E

Stayed 1 night in Feb 2023

10/10 Excellent

Lety

Stayed 1 night in Feb 2022

10/10 Excellent

María Cristina

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic structure, gardens with attention to the smallest details. Peace and quiet. I did not like the inefficiency of the wifi
Stayed 1 night in Nov 2021

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is so cools, and also the hotel, the Aura restaurant is also delicious.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice experience. Everything was clean and staff was very helpful
Stayed 1 night in Nov 2019

8/10 Good

Stephany

Liked: Cleanliness, property conditions & facilities, room comfort
Changes in two years.
This was my second stay at Kwanze. It is still gorgeous and a beautiful zen experience, but service was not as good as it was two years ago. There was no cream for coffee nor Kahlua for an after dinner drink. Bread was delivered at the end of our meal. The lights between our beds didn’t work. These are minor things but for the price they charge, they shouldn’t happen. We borrowed a cork screw to use in our room and were charged $12:50 USD
Stayed 1 night in Aug 2021

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble experiencia
Disfrutando cada detalle, todos los espacios y la gran atmósfera que tiene este ambiente. Habitaciones amplias, limpias y sobre todo cómodas.
Stayed 1 night in Jan 2021

10/10 Excellent

Noellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble estancia
Es une experiencia sorprendente, el servicio es maravilloso, los cuartos hermosos y súper amplios. El desayuno muy bien servido y te lo llevan hasta tu cuarto. Vale cada peso que pagas. ¡Recomiendo pidan la margarita mezcla en el bar, es la mejor!!!
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

claudio

Stayed 1 night in Sep 2020

10/10 Excellent

Ana Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias
Todos los empleados muy amables, el lugar muy relajante desde que llegas y los tratamientos del spa muy bien pensados
Stayed 2 nights in Jul 2020

8/10 Good

Cintia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koanze perfect getaway to relax
Koanze property, amenities & spa are amazing, however the jacuzzi & outside lakes requires more cleaning
Stayed 2 nights in Dec 2019

4/10 Poor

Prdro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible food, horrible slow service.
The facility presents itself as a luxury resort. Although the facility grounds are aceptable, the high cost makes it good at best not excellent. We were there for two days, on the last day the hot water failed, they were unable to fix it so I did not shower as the water was too cold. The food at the restaurant was horrible, the meat labeled as prime it is not, it is the lowest quality you will ever find. The cook cannot cook easy over eggs and I had to return them as they were overcooked, yet the second order of eggs were not much better. The salad that I ordered had a slimy worm in it. When I complained to the manager he explained the worm was in the salad because they grow their own vegetables and don’t use pesticides. He offered to exchange it but I did not want to eat anymore after that. The avocado in the salad had brown spots, the quality than not even subway would serve. We ordered a cheesecake, however it was not, instead they gave us a processed brick of white sweet stuff covered with chocolate. Overall the food is the worst I had ever eaten in such a kind of resort. There were other couples complaining about the food, I doubt my case was isolated. The service at the restaurant is very slow when they bring the food is already cold.
Stayed 2 nights in Nov 2019

8/10 Good

Jorge H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lighting
Great experience, delicious food, beautiful view and great location! FYI please turn on the outdoor lights at night. I had to use my cellphone flash light!
Stayed 3 nights in Sep 2019

10/10 Excellent

Maria Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar excelente, precioso, pero si le falta calidad (sazon) a la comida. El personal muy amable pero si algo sale fuera de su rutina, como un error de agenda de SPA, les cuesta resolverlo
Stayed 2 nights in Nov 2024

6/10 Okay

Francisco

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso
Stayed 1 night in Oct 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y agusto
Stayed 2 nights in Oct 2024

8/10 Good

Luis Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lorena

Todo excelente un ambiente relajante
Stayed 1 night in Sep 2024