8/10 Good
Life O.
11 Nov 2024
Liked: Cleanliness
Great Property, Horrible Communication!!
Property was as advertised, few things could use some cleanlier attention (kitchen trashcan was filthy, few other spots needing attention) but overall a nice place to stay. Primary bedroom's shower was all you could hope and dream. The problem we had was (as many others have said) is communication.
I emailed with the owner after initial booking, answering all his questions about my reason for visit & plans for staying in his home then was asked to text my number. This was about 1.5 weeks prior to my stay. After texting him, he went dark. I texted him twice and emailed him 2-3 more times just to make sure everything was a go and he never responded. Come the day of arrival, I STILL hadn't heard anything. When 4pm check-in time arrived and still no outreach, I called him from a different number and he answered. I gave him my name and it didn't even ring a bell. He literally asked me when I was supposed to check in to which I replied, "uhh...NOW??" After he looked in his records, he then sent me the access code to get in the door. I understand if he owns several properties and things could get busy, but to ignore the emails and texts of someone who's paid to stay at your home is definitely not cool. You need to work on that Micheal. The reviews don't lie.
Life O.
Stayed 2 nights in Oct 2024