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"Excellent hotel with great proximity to the city centre"

"yes... very good... Air conditioning didn't work so well, and lights flashed at times in room"

"Great room! Very clean. Comfortable bed and hot water in the shower. No noise at night, I was able to rest well. Does not have a TV, but that's okay since it's a students' dormitory. However, the room did have hot plates and a microwave, in case you need to cook something. They only provided 2 small packets of shampoo so be sure to bring your own soap and shampoo if that's not enough."

"Fantastic room, really helpful staff and great location "

"Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late"

"We were in Bilbao for just a couple of nights and happened to stay here for one of those nights. It was such a cute hotel! Great/friendly staff and very nice, up to date rooms. Great location too!"

"Clean room and nice balcony."

"Everything was perfect except the AC got shut down at night making it hot and unable to sleep. On informing the staff they told they would take care of it. However, the next day it was naturally cold, and we did not have to use the AC"

"Lovely hotel, great amenities."