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Occidental Bilbao

4.0 star property
Hotel with a full-service spa, near Guggenheim Museum Bilbao

Photo gallery for Occidental Bilbao

Seasonal outdoor pool
Seasonal outdoor pool
Reception
Lobby lounge
Minibar, in-room safe, desk, laptop workspace
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service
The current price is AU$173
includes taxes & fees
29 June - 30 June

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (with extra bed)

Minibar, in-room safe, desk, laptop workspace

Superior Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room With Extra Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room With Extra Bed

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (2x2 Family Plan)

Minibar, in-room safe, desk, laptop workspace

Family Room (2x2 Family Plan)

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Av Zumalacarregui, 40, Bilbao, Vizcaya, 48006

What's nearby

  • Plaza Nueva - 9 min walk - 0.8 km
  • Ribera Market - 12 min walk - 1.1 km
  • Guggenheim Museum Bilbao - 3 min drive - 3.2 km
  • Plaza Moyua - 4 min drive - 3.5 km
  • San Mames Stadium - 5 min drive - 5.0 km

Getting around

  • Santutxu Station - 7 min walk
  • Bidebieta-Basauri Station - 9 min drive
  • Bilbao (BIO) - 12 min drive

Restaurants

  • ‪La Casa del Yogur - ‬8 min walk
  • ‪Auzoa - ‬8 min walk
  • ‪Errondaberri - ‬5 min walk
  • ‪Cafetería el Sauce - ‬5 min walk
  • ‪Zarata Jazz - ‬9 min walk

About this property

Occidental Bilbao

Upscale hotel near Guggenheim Museum Bilbao
At Occidental Bilbao, you can look forward to a terrace, a coffee shop/cafe and a garden. Treat yourself to a facial, a body scrub or aromatherapy at the on-site spa. The on-site restaurant, The Kitchen, features Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A 24-hour front desk, smoke-free property and laundry services
  • A computer station, tour/ticket information and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 200 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English, French, Spanish

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9.2 out of 10, Wonderful, 91 reviews
The price is AU$159
includes taxes & fees
15 June - 16 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Kitchen

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,119 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 August to 22 August:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 22 per day
  • Spa fee: EUR 20 per day
  • Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Access to the spa and gym facilities is limited to once per day per person.
Property Registration Number B07548696

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao

Frequently asked questions

Does Occidental Bilbao have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Occidental Bilbao?

As of 14 June 2025, prices found for a 1-night stay for 2 adults at Occidental Bilbao on 29 June 2025 start from AU$173.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Bilbao pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Occidental Bilbao?

Self-parking is available for EUR 22 per day.

What time is check-in at Occidental Bilbao?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Occidental Bilbao?

Checkout is at noon.

Where is Occidental Bilbao located?

Located in Begoña, this spa hotel is steps from Begoña BasIlica and within 3 mi (5 km) of San Mames Stadium and Guggenheim Museum Bilbao. Basilica of Begona and Etxebarria Park are also within 10 minutes. Santutxu Station is 7 minutes by foot and Basarrate Station is 12 minutes.

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Occidental Bilbao Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 278 out of 617 reviews
Rating 8 - Good. 232 out of 617 reviews
Rating 6 - Okay. 73 out of 617 reviews
Rating 4 - Poor. 19 out of 617 reviews
Rating 2 - Terrible. 15 out of 617 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Really enjoyed our stay. Staff was very kind, and the restaurant had some really good food. Definitely recommended
Stayed 3 nights in Mar 2025

10/10

This was my 4 th stay at this hotel. It is convenient and easily located. Parking is good and the metro is nearby. The staff are terrific and helpful. The lobby area and restaurant are very modern and nice looking. I highly recommend it.
Stayed 2 nights in Mar 2025

8/10

Well placed near the old town and metro. Clean, efficient service, good breakfast. Good deal.
Stayed 4 nights in Dec 2024

10/10

Extremely nice hotel. Would stay there again!
Stayed 1 night in Feb 2024

10/10

All
Stayed 1 night in Mar 2025

8/10

Convenient place to stay near the old town and metro. Quiet rooms with good curtains. Free coffee and tea in romm with fridge. Helpful and friendly personnel
Stayed 1 night in Dec 2024

10/10

We stayed at the Occidental earlier as well and really liked the service and room. Would definitely stay there again.
Stayed 1 night in Feb 2024

8/10

Plenty of setvices offered by the hotel, supportive staff, well linked with the city center
Stayed 3 nights in Apr 2024

10/10

Overall excellent
Stayed 3 nights in Sep 2024

10/10

Super hotel
Stayed 5 nights in Nov 2022

10/10

Nice hotel in Bilbao , not too far from city sightseeing and close to the airport
Stayed 1 night in Sep 2023

8/10

We came saturday instead of wednesday. Check-inn went fast, frontdesk employee was very kind and helped with getting a taxi.
Stayed 7 nights in Oct 2024

8/10

We had a good time and a good diner our last evening. Breakfast excellent. Rooms proper.
Stayed 4 nights in May 2024

8/10

Great location for using the Metro which is very close. Staff are pleasant and helpful.
Stayed 3 nights in Jun 2023

6/10

Hotel was good, clean, nice bar and restaurant, the only down side to the hotel was very poor Wifi connection, this kept tripping out which was very annoying
Stayed 2 nights in Apr 2024

10/10

Really enjoyed our stay. Very clean and modern everywhere in the hotel and rooms. Breakfast was great quality and value for money. Staff extremely friendly. Location is a little further out of the old town that we would have liked but there is a metro station very near and the walk is only 30 mins. To use the spa is extra, but all the info was very clear when we booked. I would recommend and stay again.
Stayed 4 nights in Apr 2024

10/10

Is a very good hotel, nice rooms, comfortable, good bathroom, soft nice beds, what I believe is completely out of range, is the parking rate, super super expensive .

10/10

Vete good hotel, the bad news is, the parking fee is pretty high, very expensive, too expensive .

6/10

The hotel is clean and functional, within a 15 minute walk of the old town. The area around the hotel is quite run down, there’s a metro stop about mins walk away. Rooms are small but the en suites are good. Gym and spa are not part of the hotel but in a separate part of the basement, hotel guests must pay extra to use them each time they visit.
Stayed 3 nights in Mar 2024

8/10

Nice rooms and clean. The restaurant and the breakfast was a disaster. All the table were a mess every morning and only 1 staff working. The dinner wasn´t that good either. Small portion of entrecote and the salad was old pieces of lettuce.
Stayed 3 nights in Jul 2024

8/10

A little out of town and on a relatively steep hill. However, there is a metro station only 200m away which gives easy access to the city. Next to a main road and so there was regular road noise at night. The pool was shut. Staff were efficient and friendly. The room was spacious and clean. A large sitting area on the ground floor to enjoy a drink from the bar.
Stayed 2 nights in May 2024

6/10

Staff could be more friendly The Wi-Fi didn’t work at all
Stayed 3 nights in Aug 2023

8/10

The hotel itself is quite nice and staff are very friendly. The city itself is very hilly and as the hotel is outside of the centre just be aware of the uphill walk home. Breakfast was only ok, I expected more for the price so in hindsight wish I had booked without breakfast and eaten elsewhere. Outdoor pool is a great size for a city hotel, but I didn’t use the spa as it was far too busy as it’s a public gym not a hotel spa.
Stayed 2 nights in Jun 2023

8/10

Nok et flott ukesopphold her. God frokost. Hyggelig og servicevennlig betjening. Hadde dårlig internettsignal på rommet i starten men dette ble raskt fikset.
Stayed 6 nights in Apr 2024

4/10

Staff in the hotel were on strike for the duration of my stay making noise constantly and generally affecting the whole mood of the hotel
Stayed 4 nights in Jun 2023