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Marsden Viaduct Hotel

4.0 star property
Bayside hotel with sauna and spa services

Photo gallery for Marsden Viaduct Hotel

Deluxe King Room with Marina View | View from room
Premium bedding, down duvets, pillow-top beds, in-room safe
Deluxe King Room with Marina View
Junior King Suite Balcony, Pool View | City view
View from property
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Spa
  • Hot tub
The current price is AU$211
includes taxes & fees
16 Mar - 17 Mar

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Room options

View all photos for Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View

Superior Room, Non Smoking, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub

Deluxe King Room, Non Smoking, Bathtub

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Marina View

Deluxe King Room with Marina View

Deluxe King Room with Marina View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 42 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Deluxe Room with Balcony, 1 King Bed, Courtyard View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Mini-fridge
Smart TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite Balcony, Pool View

Junior King Suite Balcony, Pool View | Living area

Junior King Suite Balcony, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Mini-fridge
Smart TV
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
21 Viaduct Harbour Ave, Auckland, Auckland, 1010

What's nearby

  • Sky Tower - 10 min walk - 0.9 km
  • SkyCity Casino - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 14 min walk - 1.2 km
  • Spark Arena - 4 min drive - 2.0 km
  • Eden Park - 8 min drive - 5.1 km

Getting around

  • Gaunt Street Tram Stop - 1 min walk
  • Auckland Britomart Station - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • ‪Hello Mister - ‬6 min walk
  • ‪The Brewers Co-Operative - ‬8 min walk
  • ‪Tuckshop - ‬3 min walk
  • ‪Williams Eatery - ‬6 min walk
  • ‪Grand Harbour Chinese Restaurant - ‬4 min walk

About this property

Marsden Viaduct Hotel

Upscale hotel revitalised in 2023 and located near Sky Tower
Located close to Auckland Ferry Terminal and Spark Arena, Marsden Viaduct Hotel provides a corner/local shop, a coffee shop/cafe and a bar. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a sports massage, hydrotherapy or a body wrap. The on-site local and international cuisine fine-dining restaurant, LA' Maree- on site, offers breakfast, brunch, lunch, dinner and ocean views. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a steam room and a hot tub.
Additional perks include:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge) and self-parking (surcharge)
  • An electric car charging station, access to a nearby indoor pool and access to a nearby health club
  • Express check-out, local meal delivery service and outdoor furniture
  • Guest reviews say great things about the helpful staff and location
Room features
All 80 individually furnished rooms offer perks such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and desk chairs.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 50-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, eco-friendly cleaning products and mini fridges

Languages

English, Filipino, Hindi, Norwegian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour offsite parking (NZD 50 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 500 metres
  • Train station pick-up shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (NZD 45 per night)
  • Limited on-site parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 35 to 52 for adults and NZD 15 to 52 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • French Press Cafe- Onsite
  • Grape and Olive- Onsite
  • LA' Maree- on site

Things to do

  • Bicycle storage
  • Books
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Cot (surcharge)
  • DVD player
  • Fenced pool
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Dock
  • On the bay
  • Outdoor furniture

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Area rugs in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 50-inch smart TV with premium digital channels
  • DVD player
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.10 per cent for credit card payments
The check-in location differs from the property location; go to: [21 Viaduct Harbour Avenue AKL (Same building as Sofitel Viaduct)]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of NZD 0.00 at checkout

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 100 per night.
Cots (infant beds) are available for NZD 20.00 per night

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250 per accommodation, per stay
  • Breakage deposit: NZD 250 per stay
  • A damage deposit of NZD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 35 to 52 for adults and NZD 15 to 52 for children
  • Airport shuttle fee: NZD 50 per person (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 4 to 12 years old)
  • Covered self-parking fee: NZD 45 per night
  • Nearby parking fee: NZD 50 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Rollaway bed fee: NZD 100 per night
  • Pool fee: NZD 25 per day
  • Spa fee: NZD 25 per day
  • Towels fee: NZD 0 (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 3.10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Property Registration Number 9429049065527

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transport to and from this property
Guests under 21 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland
Marsden Viaduct Hotel Same building as Sofitel Viaduct

Frequently asked questions

Does Marsden Viaduct Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Marsden Viaduct Hotel?

As of 7 Mar 2025, prices found for a 1-night stay for 2 adults at Marsden Viaduct Hotel on 16 Mar 2025 start from AU$211.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marsden Viaduct Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Marsden Viaduct Hotel?

Self-parking is available for NZD 45 per night. Limited spots are available.

What time is check-in at Marsden Viaduct Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Marsden Viaduct Hotel?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Marsden Viaduct Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 50 per person applies.

Where is Marsden Viaduct Hotel located?

Located in Auckland Central Business District, this spa hotel is within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. Spark Arena and Auckland Domain are also within 2 mi (3 km). Gaunt Street Tram Stop is only a 2-minute walk and Daldy Street Tram Stop is 4 minutes.

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Marsden Viaduct Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 160 out of 323 reviews
Rating 8 - Good. 82 out of 323 reviews
Rating 6 - Okay. 42 out of 323 reviews
Rating 4 - Poor. 20 out of 323 reviews
Rating 2 - Terrible. 19 out of 323 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Location was great , 5 min walk to the water , restaurants!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ray

Excellent location on the water!!
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Love this hotel, central and convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Melody

The staff were very attentive check in was super fast
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

We would definitely stay here again. It's a high end hotel for a reasonable price. The location is fantastic, the staff were great, the rooms were luxurious. We were very happy there.
Stayed 2 nights in Dec 2024

8/10 Good

Ngakete

Great Hotel
Stayed 1 night in Dec 2024

8/10 Good

ivan

Loved the room. Great bed. Awesome water pressure. No A/C!
Stayed 2 nights in Feb 2025

10/10 Excellent

Fran

We stayed for new year's eve and had amazing view of the sku tower and fireworks. Really good location
Stayed 1 night in Dec 2024

10/10 Excellent

Hamish

An excellent clean and quiet hotel within easy walking distance of everything we needed to do in Auckland.
Stayed 2 nights in Dec 2024

10/10 Excellent

carol

Brilliant position for the viaduct
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Safe, keycard needed to use lifts and to get into your room. Plenty of walkable dining or drinking options with a 5-10min radius, including the Viaduct Harbour just down the road. Area was pretty quiet
Stayed 3 nights in Jan 2025

4/10 Poor

Alec

Liked: Property conditions & facilities
Air conditioning non existant in what was a hot weekend. Long overdue for an overhaul. Staff tried their best.
Stayed 2 nights in Feb 2025

8/10 Good

Salim

Location was great.
Stayed 3 nights in Nov 2024

6/10 Okay

Adam

Nice location. Odd check-in process. Poor air-conditioning: no in-room control, temperature set centrally far too hot. We had to open the balcony doors, air outside 26 but inside must have been 28-29.
Stayed 2 nights in Feb 2025

8/10 Good

James

Wonderful stay
We had a wonderful stay! Great walking distance from the restaurants along the viaduct. Friendly staff, checkin was easy! Would absolutely stay again
Stayed 2 nights in Nov 2024

6/10 Okay

Jonathan

Liked: Staff & service, property conditions & facilities
Nice big rooms but no aircon for the entire floor and doesn’t look like they’re in a rush to fix it! Check-in is weird as you have to call when you arrive and someone comes down from a different floor. No one at reception when checking out. Great location but suggest they’ve got a weird subletting arrangement with Sofitel that is not quite up to the mark. Steer clear
Stayed 2 nights in Feb 2025

6/10 Okay

Geneva

It seems like it’s a hotel inside of a hotel so you have to wait for someone to get you in the lobby. My room was spacious, there was only soap and conditioner available with a selection of hot drinks. The bath was nice. They take a bond which I thought was a little high and had to convince them to charge less.
Stayed 1 night in Feb 2025

2/10 Terrible

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
No air conditioning. No access to parking without getting assistance. No access to elevator to go down without key card( very dangerous).
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

The staff where outstanding, from arrival to departure. The room was just as advertised. I couldn't have asked for a better experience.
Stayed 1 night in Nov 2024

6/10 Okay

Rebecca Marie

Was a great place to stay, awsome deep bath, comfy bed, only downfall were the ants, there were so many around the kitchenette area , even with the coffee cups rinced,
Stayed 3 nights in Oct 2024

6/10 Okay

Renee

Liked: Cleanliness
Run within the Sofitel so beautiful lobby area, close to restaurants. Large room with good amenities, but blinds were all broken and big clump of black hair sitting in shower drain. Yuck
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Great spot with amazing rooms, staff were helpful even when r spices at 11pm at night. Hoghly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Judy

Very convenient, good size room and bathroom. Really enjoyed our stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Vicki

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Convenient location. What I did not like was the fact air-conditioning had been broken for two weeks and yet we were only notified 24 hours before arriving and offered no compensation until we asked. Furthermore theY they offered a room upgrade however we could not open the balcony doors because of the noise from traffic lights and the lights from a commercial building across the road obviously shortstaffed as only one person on at one time and we were kept waiting in the foyer onto two occasions for 20 minutes whilst someone came down to escort us this is a Hicksville run business and regardless of price do not stay here
Stayed 1 night in Feb 2025

6/10 Okay

George

The Marsden is in the Sofitel, but other than coming in through the same front door you are segregated and made to feel like the poor cousin. It is a poor form of differentiation.
Stayed 4 nights in Jan 2025