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Staybridge Suites Austin NW, an IHG Hotel

3.0 star property
Austin hotel in Pond Springs with free breakfast and 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Staybridge Suites Austin NW, an IHG Hotel

Property amenity
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Combined shower/bathtub, free toiletries, towels
Fitness studio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
The price is AU$168
includes taxes & fees
1 Dec - 2 Dec
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Kitchen

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Bathroom

Suite, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
13087 Research Blvd., Austin, TX, 78750

What's nearby

  • Main Event Entertainment - 11 min walk
  • Austin Aquarium - 2 min drive
  • Lakeline Mall - 5 min drive
  • Arboretum at Great Hills Mall - 8 min drive
  • Apple Inc. - 8 min drive

Getting around

  • Lakeline Station - 6 min drive
  • Austin Station - 21 min drive
  • Austin-Bergstrom International Airport (AUS) - 26 min drive

Restaurants

  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Main Event Entertainment - ‬14 min walk
  • ‪Cabo Bob’s Burritos - ‬16 min walk
  • ‪Jardin Corona - ‬13 min walk
  • ‪Jim's Restaurant - ‬14 min walk

About this property

Staybridge Suites Austin NW, an IHG Hotel

Hotel located in Pond Springs
At Staybridge Suites Austin NW, an IHG Hotel, you can look forward to a free breakfast buffet, a corner/local shop and a free manager's reception. In addition to shopping on-site and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking and extended parking
  • Express check-out, 1 meeting room and a front desk safe
  • A lift, luggage storage and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 80 rooms boast comforts such as air conditioning and separate dining areas, as well as thoughtful touches such as free WiFi and desk chairs.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Separate dining areas, kitchens and fridges

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 840 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
An off-lead area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW, an IHG Hotel Hotel
Staybridge Suites Austin NW, an IHG Hotel Austin
Staybridge Suites Austin NW, an IHG Hotel Hotel Austin

Frequently asked questions

Does Staybridge Suites Austin NW, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Staybridge Suites Austin NW, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Staybridge Suites Austin NW, an IHG Hotel on 1 Dec 2024 start from AU$167.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Staybridge Suites Austin NW, an IHG Hotel pet-friendly?

Yes, Staybridge Suites Austin NW, an IHG Hotel allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Staybridge Suites Austin NW, an IHG Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Staybridge Suites Austin NW, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Staybridge Suites Austin NW, an IHG Hotel?

Checkout is at noon.

Where is Staybridge Suites Austin NW, an IHG Hotel located?

Located in Pond Springs, this hotel is 0.5 mi (0.9 km) from Main Event Entertainment and within 6 miles (10 km) of Lakeline Mall and Apple Inc.. Brushy Creek Regional Trail and Arboretum at Great Hills Mall are also within 6 miles (10 km).

Staybridge Suites Austin NW, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 894 reviews" "
Rating 8 - Good. 195 out of 894 reviews" "
Rating 6 - Okay. 73 out of 894 reviews" "
Rating 4 - Poor. 39 out of 894 reviews" "
Rating 2 - Terrible. 44 out of 894 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great Breakfast. Staff extremely friendly. Room keys would frequently discharge. A bit noisy next to the freeway. Also easy to hear your neighbors through thin walls. Overall enjoyed my stay.
Stayed 6 nights in Oct 2024

8/10 Good

Glenn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for an extended petiod of time. But some small details is the reason why I couldn't give it a perfect score. During the 8 nights we stayed, our room keys stopped working 4 different times. This was inconvenient and caused us to have to visit the front desk to have it resolved and then go all the way back up to our room. The rooms could use a bit of an update, particularly the shower. It was quite dated and had areas in the grout that had light mildew. Other than that, the rooms were comfortable, safe, overall clean, and quiet. Upon checking in, we were assigned a room that was already occupied with another guest. Luckily the room keys didn't work. Otherwise that could have been an awkward situation for both us and the guest already there. The situation was handled swiftly by the manager and she was quite apologetic for the oversight. Don't get me wrong, I would stay here again simply because the staff were so wonderful and attentive. We also found the location to be convenient. But those small details should be taken care of.
Stayed 9 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything you need.
Stayed 7 nights in Oct 2024

8/10 Good

Ellen Ann

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, clean updated and great kitchen area, and dog friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and did an excellent job from checking through checkout. I greatly appreciate everyone’s mannerisms and dedication to their job.
Stayed 1 night in Oct 2024

8/10 Good

Deb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for me. There was very little hot water for shower - just lukewarm.
Stayed 3 nights in Aug 2024

6/10 Okay

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad customer
The stay became insecure due to my truck and two other vehicles the same night were vandalized and the hotel did not do anything about it and had no security guards on the premises that sucks. I will never stay at this hotel again
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
My daughter and I stayed here for a weekend getaway. The room was clean and comfortable. The location was convenient for everything we wanted to do. Staff was friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff listened to our needs and they fulfilled all of them. Good staff, however not always readily available.
Stayed 4 nights in Jul 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved my stay here. Clean, didn’t have to look around for housekeepers. Complimentary breakfast and lunch. You have to wash they have free laundry. The best stay I’ve been too in the last week
Stayed 5 nights in Jul 2024

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and the breakfast was actually good and fresh including the eggs and strawberries. Everything was great besides the service. We had clogged the toilet and told the front desk. Their response was we currently don't have any maintenance here. We had even asked for a plunger so we could fix it ourselves, but the person at the front desk didn't seem to know if they had one and didn't look either. Ended up having to switch rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Krisztina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food it’s a ok, they need more breakfast selections
Stayed 11 nights in Jun 2024

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please come and stay at this hotel. It's worth it.
The trip is amazing. There was operating air conditioning, a lot of space, a home away from home, two televisions. Not to mention; I love the appliance, decor, furniture, and cabinets. Everyone else must give this place a go.
Stayed 7 nights in Jun 2024

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 4 nights in May 2024

10/10 Excellent

Ariel

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 8 nights in Jun 2024

10/10 Excellent

Karen

Liked: Property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Sid, Quitman

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Nice room. I would recommend
Stayed 2 nights in May 2024

8/10 Good

Shaun

Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Terry

Stayed 8 nights in Apr 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointing
Check in time is listed as 3pm. I went to check in at 4pm and was told that my room was not cleaned yet. We didn’t get to check in until 5pm. Quite upsetting and the person at reception was rude just because I asked why our room was not ready yet. I never had issues with Staybridge in the past, but this experience has definitely made me not want to book with them ever again.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2024