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"Front desk personnel, his name is Mathias (not sure) was very pleasant and extremely helpful. Very good breakfast buffet."

"New part of the hotel rooms are amazing quality, great service overall. Definitely recommended."

"What a wonderful hotel located in a very pleasing area, Altstadt Innsbruck. The owners have done a fantastic job updating this hotel built in the 1400s. Everything is top-quality from the furnishings to the hardware to the environmental intelligence to the breakfast. The staff are very friendly and helpful. I have stayed at Weisses Kreuz twice now, and will stay there every time I visit Innsbruck. "

"Staff very helpful property very clean "

"Super big room and bathroom. Located slightly further from city centre but still walkable. Very convenient to access funicular to top of Innsbruck. Home has a great view of the alps and felt really safe!"

"Hotel recently refurbished and it is beautiful "

"Great hotel! "

"Charming old fashioned hotel on the edge of Old Town. Convenient to station and sights and transportation. Limited reception hours. "

"Great, centally-located hotel. Very helpful and accomodating front desk staff, particularly for early check-in."