Ba Be Lake Tours and Activities

A gem hotel inside the winding roads of old Hanoi. Located conveniently to so many attractions but still ensuring a relatively quiet stay despite us being on 2nd floor. The breakfast was amazing. The hot food changed every day and the lemongrass tea! (I’m inspired to make it on my own). The staff from every step from the lobby to luggage assistance to the breakfast to the wonderful cleaning ladies are all angels and super helpful. I appreciate the treatment we received in my first trip to Vietnam and hope to be back soon.

Beautiful and luxurious architecture design, super clean amenities and the consistency of excellent customer service which we felt the sincerity.

Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.