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Promenade Hotel Bandung

3.0 star property
Hotel connected to a shopping centre in Cipaganti with a full-service spa

Photo gallery for Promenade Hotel Bandung

Reception
In-room safe, desk, iron/ironing board, free WiFi
Front of property
Hallway
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
Desk
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop-compatible safe
Desk
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Jl. Cihampelas No.119 - 121, Bandung, West Java, 40131

What's nearby

  • Jalan Cihampelas - 1 min walk
  • Cihampelas Walk - 3 min walk
  • Bandung Institute of Technology - 12 min walk
  • Paris Van Java Mall - 18 min walk
  • Braga City Walk - 3 min drive

Getting around

  • Cikudapateuh Station - 5 min drive
  • Bandung (BDO-Husein Sastranegara Intl.) - 10 min drive

Restaurants

  • ‪Breakfast at Fave Hotel - ‬1 min walk
  • ‪Kambing Bakar Cairo - ‬2 min walk
  • ‪Ayam Goreng Jakarta - ‬1 min walk
  • ‪J.CO Donutes and Coffee - ‬5 min walk
  • ‪Lemongrass Restaurant - ‬1 min walk

About this property

Promenade Hotel Bandung

Hotel located in Cipaganti
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and conference space at Promenade Hotel Bandung. Treat yourself to a massage at the on-site spa. Free in-room WiFi and a sauna are available to all guests.
You'll also enjoy perks such as:
  • A lift, luggage storage and a TV in reception
  • Multilingual staff, free newspapers and a 24-hour front desk
  • 1 meeting room
Room features
All 100 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and room service.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,485 square feet of conference space
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Promenade Bandung

Frequently asked questions

Is Promenade Hotel Bandung pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Promenade Hotel Bandung?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM.

What time is check-out at Promenade Hotel Bandung?

Checkout is at noon.

Where is Promenade Hotel Bandung located?

Located in Cipaganti, this spa hotel is within a 5-minute walk of Jalan Cihampelas and Cihampelas Walk. Cipaganti Mosque and Bandung Adventist Hospital are also within 10 minutes. Bandung Railway Station is 24 minutes by foot.

Promenade Hotel Bandung Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 23 reviews
Rating 8 - Good. 9 out of 23 reviews
Rating 6 - Okay. 7 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Muhammad nur syahrifudin

Stayed 6 nights in Mar 2020

10/10 Excellent

Kilani

Stayed 2 nights in Feb 2020

6/10 Okay

Adina Jaselina

Stayed 1 night in Dec 2019

4/10 Poor

Ela

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Wahono

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
No issues during check in but air cond in the room need to do some servicing as it was not cool at all. Room key card was unable to use and I had to wait about 15 mins for technician to come and replace a new card.
Stayed 1 night in Sep 2018

8/10 Good

Madzuki

Stayed 2 nights in Jun 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Lala

Good hotels nice service . need more space for swimming pool
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Abdul, Singapore

Good Location. Near shopping area.
Hotel Staff very Helpful. Only down side is the Breakfast not to the standard to this 4 star rated hotel really need to improve on the menu.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Jervenne

Liked: Cleanliness
Room was not very clean.
We stayed 4 nights at this hotel, mainly because the location sounds great and there's a free airport shuttle. Tried to email them 2 weeks beforehand about the shuttle but no reply. When we reached the day before, we got a local to help us call and found out that they dont provide shuttle beyond 5pm. Nevermind, perhaps we can utilize the shuttle on our last day. However to our dismay, the staff told us their driver does not work on Sunday. Bummer. Wish they can state this airport shuttle timing on hotels.com description page more upright. We really look forward to have a nice hotel to stay, however, room needed more TLC. Bedsheet had some stains, and the sofa chair was badly stained. We realized that they only took 5minutes to make-up the room and no wonder they neglected the stains. There were also corners in the rooms that has big dark spots. Wifi is on and off depending on how many users are tapping in. Neighbourhoodwise - we were unfortunate that there were some construction going on at the road outside the lobby, which made us felt unsafe walking past the unbarricaded construction everytime. Pros: the female staff in the lobby was very friendly and welcoming to us. Even gave us some helpful tips here. Hotel is well-known amongst drivers so we never needed to provide the address.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Cheap hotel for shoppping
My floor was being renovated, so was a lot of noise from 6am daily, wasnt told of this when checked in.. Breakfast was terrible, hot food was cold and what was meant to be cold like fruit platter was hot,. would stay again, but wont bother with breakfast
This review was submitted before 2018 and has not been verified.

8/10 Good

Irwan

Overall its okay
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Richardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very disapointed
Dear Hotel Promenade, I was stay at your hotel on Saturday Oct 15th, 2016. Booking via Venere.com, Confirmation Number 133235869033. It was a long day for me and my wife as we arrived at your hotel about 10 PM. The only thing that I would did that night is to sleep. Suddenly, I was awake at 2 AM due to high temperature in my room, and totally dark. It was blackout in the middle of the night. I and most of hotel's guess came out and go to receptionist desk. No blackout outside of the hotel. The only dark side is at the all rooms of the hotel. We have to wait until 4 AM until the power fixed. These are my hard complaint: I buy your room to have sleep, that is the main purpose beyond other things. I can not sleep that night because of blackout from 1 AM to 4 AM, normally this is the peak time to sleep. I can not did my next day activity because less of sleep the night before. These are my demand: Please refund my reservation because I did not have the sleep as I need. Compensate of my lost agenda due to your mistake. You will have negative impact if you do not comply this demand, I will write on all of reviews online describing this bad experience.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Convenient and close to ITB
Close to ITB
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

siti nurasiah, petaling jaya selangor malaysia

Liked: Cleanliness, staff & service
No value of money
it is a good hotel but they no maintain their standards. housekeeping was not good. no customer service.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

We are able to leave our luggages at the hotel until at night only we check-in without charging any cents. The delux room is big and comfortable. Reasonable price with the room and facility that they have provided.
This review was submitted before 2018 and has not been verified.

8/10 Good

Kim Hoo, Malaysia

Value for money
Short two nights stay, the room was nice and cozy albeit a little bit small. Good location, but during my stay the other hotel occupants were a little noisy.
This review was submitted before 2018 and has not been verified.

8/10 Good

Jefri

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

good
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Recommended lodging
Overall,it was a good place to stay. The room was clean and the hotel provided sufficient facilities that match the price that they offer. It was a pleasant stay
This review was submitted before 2018 and has not been verified.

6/10 Okay

Patricia, indonesia

Heart of shopping area in Cihampelas Bandung
location is good when you want to shop all day and night in cihampelas, because this hotel is just 2 minutes walk from Cihampelas Walk, however the traffic jam is terrible when it's weekends. Hotel room is small, but OK for two persons, Breakfast is standard Indonesian Food.
This review was submitted before 2018 and has not been verified.

8/10 Good

Safarina, Kuala Lumpur, Malaysia

Nothing Bad. Just Pleasing Enough to stay
I stay for 3 nights and got Deluxe room. The room was so big and comfortable. However, the amenities inside my room is not up to standard. My thoughts if it is Deluxe Room supposedly have more amenities than standard or superior room. Inside bath room, there is no toilet roll and they just gave us 1 dental kit, 1 sewing kit, 1 shower cap and 1 sanitary bag. Bottle of soap and shampoo are not available inside my room . There is no hair dryer and mini refrigerator too. But my purpose is to sleep not much time spend inside room so I think it is forgivable. The breakfast menu was Ok. Taste good.