Basso Merse Nature Reserve Holidays from AU$2,722

The hotel is located a 25 min walk away from the heart of Florence so very easy to access the main attractions within the city. The hotel itself is immaculate and the staff are extremely helpful with dealing with any questions you may have. Being able to access the spa everyday for 1 and 30 minutes is an excellent perk as the facilities are well worth a visit, you are also able to book massages for an extra fee. The breakfast also gives a variety of options to start each day and the room itself is spacious, with the shower particularly being very comfortable.

Amazing breakfast!!!

Staff were really friendly, including making sure we were attended to even during a blackout

Very nice hotel with helpful staff

The hotel has a very cramped and narrow lobby. While it's conveniently located, it's also in a very busy part of the town that's noisy and rundown. There was also a homeless person with a dirty mattress a few steps outside of the hotel. The hotel staff was friendly and nice and the rooms were modern and very clean as detailed in the photos. The rooftop pool is highly exaggerated online - the actual pool is much smaller and hardly as glamorous as the photos. All in all, we were disappointed and would not return here.