Mandarin Oriental Hotel Group in Batam

"I enjoyed my stay in Montigo Resort, everything is good just that the resort abit run down. Customer service is amazing "

"Staffs are friendly. Early check-in allowed. Location of Hotel very convenient for shopping and food. Room clean and quiet at night. Available transport at front of hotel at reasonable price."

"Requested early check in and the lady concierge was extremely accommodating. Likewise Via was fantastic every morning at breakfast time and a special thank you to the chef for helping with the special meal requests "

"All staffs are very friendly, courteous and very helpful. Me, my wife feels so good."

"Great Indonesian hospitality. Nicely nestled in a quiet part of a bustling neighborhood. Walkable to the Water Parks, Food Street, Amusement Part, Factory Outlets, and Restaurants. Also not too far from BCS Mall and the Zoo. Rooms need a little touch up as they have weathered the test of time... We booked a 2 bedroom unit, the in-unit pool was great. Room Service is also faster than many other places. One thing that didn't go so well was the check-out. This took a long process as the chamber staff had to do an inventory of all the items... a resort that is branding itself as a more upmarket venue shouldn't still be doing this... however, I understand considering what type of guests the resort attracts. Complimentary breakfast daily; a la carte from Mon to Wed and Buffet from Thu to Fri. Will surely return!"

"Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels)."

"Kids everywhere. Not what i expected. "

"Great stay with a great location. Easy and cheap to get around by taxi or pte car. "

"For the price paid, it was excellent, room is big n clean. Staffs are friendly."