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"Very clean, spacious and helpful staff."

"Great location. Very friendly staff special thanks to hardworking housekeeping staff Malik and F & B Manager Nicholas Betok who greets guests at breakfast buffet with his smile and friendly chat. Buffet has wide selection of local and international cuisines. "

"Fantastic location from which to visit the amazing sights in and around KL made even more amazing by the Shangri-La's highly attentive staff. "

"Great hotel, convenient for mall which has numerous options for dinning and shopping, plus air condition which is needed"

"Diana at the front office is very efficient, professional and yet friendly. She made check in a breeze. Buffet breakfast is very good with a good spread of local & western choices. Will stay here again when in KL. "

"Love the location. Lots of shopping options. The pool was fantastic. The work out facilities were top notch. The views were breathtaking. "

"Highly recommend a stay at the Mandarin Oriental. The hotel and facilities were excellent. The staff were friendly, welcoming and always happy to help. Next door to the shopping centres and dining options. "

"Perfect location, excellent service, and a relaxing atmosphere made my stay here truly memorable.management team also had amazing support during my stay,All of hotels team very helpful and friendly."

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