When driving the Alaskan Highway, the amenities can be iffy. I had stayed here 6 years ago in August during prime travel season, and the place was busy with individual tourists and tour buses that brought cruise travelers in for a dinner theater. This time I traveled mid-May, before the tourist season kicked off, and didn't really know what to expect. Check in was at the RV park next door (same owners, many more guests - must be the time of year), and when we got to the hotel, the only person on site was a maintenance guy. Only part of the building was open and there were only 6 rooms booked in that area. The rooms are small, beds and linens old and dusty from a long winter of not being used, and the bathrooms are very tiny but functional. It reminds me of an aged dowager - getting old but trying to keep up appearances. Remember, however, that this was pre-season, and the help was just arriving and unpacking that week, so they really weren't up to speed. Summer stays might be different.