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Mercure Hotel Berlin City

4.0 star property
Eco-certified Berlin hotel in Mitte with a 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Berlin City

Lobby
Exterior
Sports facility
Reception
Lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
The price is AU$153
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Garden View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Garden View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2017
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Garden View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed, Garden View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception
Mercure Hotel MOA Berlin
Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1004)
The price is AU$145
includes taxes & fees
24 Nov - 25 Nov
Mercure Hotel MOA Berlin
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About the area

Map
Invalidenstr. 38, Berlin, BE, 10115

What's nearby

  • Friedrichstrasse - 7 min walk
  • Berlin Wall Memorial - 8 min walk
  • Brandenburg Gate - 4 min drive
  • Potsdamer Platz - 5 min drive
  • Alexanderplatz - 6 min drive

Getting around

  • Natural History Museum U-Bahn - 2 min walk
  • Berlin Central Station - 13 min walk
  • Berlin (BER-Brandenburg) - 41 min drive

Restaurants

  • ‪Oslo Kaffebar - ‬5 min walk
  • ‪Baeckerei Steinecke - ‬5 min walk
  • ‪Bistro Grillhaus - ‬2 min walk
  • ‪Meet Me Halfway - ‬3 min walk
  • ‪Takumi NINE Sapporo - ‬3 min walk

About this property

Mercure Hotel Berlin City

Upscale eco-certified hotel near Friedrichstrasse
Close to Museum Island and Brandenburg Gate, Mercure Hotel Berlin City provides a terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and tour/ticket information
  • Luggage storage, multilingual staff and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 246 rooms boast comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Polish, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 19 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 120493093

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 31 August
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Berlin City
Mercure Hotel Berlin City
Mercure Berlin
Mercure Berlin City Berlin
Mercure Hotel Berlin City Hotel
Mercure Hotel Berlin City Berlin
Mercure Hotel Berlin City Hotel Berlin

Frequently asked questions

Is Mercure Hotel Berlin City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Berlin City?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Berlin City on 1 Dec 2024 start from AU$153.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Berlin City?

Self-parking is available for EUR 19 per day.

What time is check-in at Mercure Hotel Berlin City?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Mercure Hotel Berlin City?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Mercure Hotel Berlin City located?

Located in Mitte, this eco-certified hotel is within a 10-minute walk of Humboldt Museum of Natural History and Friedrichstrasse. Brandenburg Gate and Museum Island are also within 1 mile (2 km). Natural History Museum U-Bahn is only a 2-minute walk and Invalidenpark Tram Stop is 5 minutes.

Mercure Hotel Berlin City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 1001 reviews" "
Rating 8 - Good. 385 out of 1001 reviews" "
Rating 6 - Okay. 68 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Laval Edgar

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed here before and decided to book again but was disappointed second time round. The quality of the food was a let down and noticed some stains on the curtains.
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and modern rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Very helpful desk staff, very clean, good public transport links Could use new towels and the desk was a bit close to the bed clipped myself Nice room though
Stayed 1 night in Oct 2024

8/10 Good

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Excellent breakfast. Room facilities OK although a small fridge would have been extremely useful. Had to pay premium price for the room due to Berlin marathon.
Stayed 4 nights in Sep 2024

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I give this 4-star hotel four stars :)
Stayed 6 nights in Sep 2024

8/10 Good

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20 minute walk to the central train station
Stayed 3 nights in Sep 2024

8/10 Good

Pedro, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected. Thank you
Stayed 5 nights in Sep 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for any occasion you might have for visiting Berlin. Room very clean, staff very friendly and very helpful. I didn't have food but the lounge area is quite comfortable and the breakfast area is quite spacious. Central Station is 10min walk from Hotel. Underground is 2min walk. Visiting Berlin again I will definitely look to book this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

K

Stayed 4 nights in Aug 2024

8/10 Good

Richard Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, quiet, comfortable, good AC and in a convenient location near tram and u line stop.
Stayed 3 nights in Aug 2024

10/10 Excellent

Idrissou, Ithaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed it
Stayed 3 nights in Jul 2024

6/10 Okay

Jack, Dallas

Liked: Staff & service
Considering the “upscale” classification given this property, I would have to say that my stay was disappointing. The hotel supplied only 1 pillow for the bed and only 1 bath towel, and 1 hand towel. My room and the lobby were rather “spartan” and more like what I’ve seen in lower end motels like Super 8 or some Motel 6. The shower door is missing a silicon seal near a bottom corner and a lot of water leaks out onto the bathroom floor when showering. If this survey allows it, I’ll attach a photo so the hotel can pinpoint the shower door issue and make an easy repair for about a $20 and 10 minutes time to replace the seal. After a couple of days of the one pillow/one towel life (I kept thinking that housekeeping would add more), I did ask for an extra pillow and an extra towel and they provided them … but to me, those are the kinds of things that should already be in place and hotel guests shouldn’t have to ask for. The staff were nice and the nightly rate was reasonable. The location was fairly good, being in walking distance to public transportation, some eating places, and in the same block as the Natural History Museum (which I rate as the best Natural History Museum that I’ve ever been to … a must see if you stay in the area!) I would stay here again if I couldn’t find somewhere nicer at reasonable rates … just realize, at this Mercure, you are getting what you paid for but not much more (in my opinion.) I stayed at another Mercure in Budapest and it was much nicer.
Stayed 4 nights in Aug 2024

10/10 Excellent

Hermogenes

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

6/10 Okay

Kha

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Mercure Hotel Berlin City is well located, 950m from Berlin HBF (central station) and with a tram stop right out front. There are also plenty of restaurants within 10 - 15 min walk. The hotel is clean, and our room had adequate, albeit basic facilities, other than a fridge. The restaurant was more than happy to provide ice on request though. Service is okay, though I had to go down to reception to collect a firmer pillow, rather than it being brought to me. The most annoying issue I had was the air conditioning, which functions differently than what i am used to. It shuts off entirely once the air temperature outside reaches the setting in the room. The room then gradually warms up to the point where I woke up on 2 of 4 nights feeling that I was suffocating. Normally, air conditioning kicks back in once the room warms up, but this one does not turn back on. The front desk were aware of this issue and offered to unlock the window for us. Whilst this helps, I shouldn't have to get up during the night to open the window. The mattresses also need to be rotated. I felt like my feet were higher than my body. I loved Berlin and will come back to this city again, though I'll stay somewhere else next time. Mercure Hotel Berlin City is average at best.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated for easy access to other areas, by public transport or on foot. The price was reasonable for such a nice, clean hotel, with very friendly and helpful staff. The bar was an excellent place to unwind and have a few drinks and a some nice food or snacks, again with excellent, friendly service from the bar tender. My favourite dish was one of the snacks - beetroot falafel. I would recommend the hotel for all of the above and for its convenient location to get to anywhere else in Berlin, with a tram stop near the front door and the underground just round the corner.
Stayed 6 nights in Aug 2024

8/10 Good

Patrick, Toronto

Travelled with family
Liked: Cleanliness
The hotel was ok.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charlotta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and clean but the carpets look very old and dirty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great; very comfortable and clean room. Highly recommend getting the breakfast included as it was delicious. Staff was very kind and there was an option for storing luggage if you arrive before your check-in time. The location is decent, close to the city centre and Berlin Hbf with many transport options. The street may be a little noisy since it's a busy street, but it's not too bad. Highly recommend this hotel!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 2 nights in Jul 2024

6/10 Okay

Yael

Business traveller
Nothing - very average
Stayed 2 nights in Jul 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for city break
Nice room . Had everything we needed. Opposite tram stop so easy access into town centre
Stayed 4 nights in Jul 2024

2/10 Terrible

Sarah

Travelled with family
Expedia have sent an e-mail asking to review this hotel . We didn’t in fact get to it as BA had cancelled our flight . Expedia are aware and are every difficult to contact . The hotel was booked during the time of the Euro finals . We have no doubt that they managed to rebook our rooms due to demand , and also took our payment .However , due to their ‘discretion ‘ we have had no refund at all offered which is indeed their right but seems very unsatisfactory as we have lost £1, 500 through no fault of our own . We will not support Mercure in our future travels .
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024