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Mercure Plaza Biel

4.0 star property
Riverfront hotel with bars/lounges and fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Plaza Biel

Exterior
Exterior
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
International cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service
The price is AU$249
includes taxes & fees
17 Nov - 18 Nov
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Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Single Bed, Bathtub

Classic Room, 1 Single Bed, Bathtub

Classic Room, 1 Single Bed, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds, Bathtub

Classic Room, 2 Single Beds, Bathtub

Classic Room, 2 Single Beds, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is AU$184
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Neumarktstrasse 40, Biel, BE, 2502

What's nearby

  • City Park - 5 min walk
  • Swiss Reformed City Church - 6 min walk
  • LaserGame Biel/Bienne - 12 min walk
  • Omega Museum - 14 min walk
  • Lake Biel - 18 min walk

Getting around

  • Biel/Bienne Station - 11 min walk
  • Bern (BRN-Belp) - 50 min drive

Restaurants

  • ‪Coop - ‬4 min walk
  • ‪Ici C'Est Le Vin - ‬5 min walk
  • ‪Hou Kei Asia Fast Food - ‬3 min walk
  • ‪Beer O’clock - ‬4 min walk
  • ‪Le Panetier - ‬3 min walk

About this property

Mercure Plaza Biel

Upscale hotel by the river
You can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services at Mercure Plaza Biel. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant Barrique, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, a 24-hour front desk and multilingual staff
  • A front desk safe, concierge services and free newspapers
Room features
All 100 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 25 for adults and CHF 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant Barrique

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,701 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 30.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 30.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.00 per accommodation, per night
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25.00 for adults and from CHF 25 for children
  • Self-parking fee: CHF 19.00 per night (in/out privileges)
  • Pet fee: CHF 25.00 per pet, per night
  • Early check-in fee: CHF 30.00 (subject to availability)
  • Late check-out fee: CHF 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Mercure Biel Plaza
Mercure Hotel Biel Plaza
Mercure Plaza Biel
Accor Plaza Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel
Mercure Plaza Biel Biel
Mercure Plaza Biel Hotel
Mercure Plaza Biel Hotel Biel

Frequently asked questions

Is Mercure Plaza Biel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night.

How much does it cost to stay at Mercure Plaza Biel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Plaza Biel on 17 Nov 2024 start from AU$241.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Plaza Biel?

Self-parking is available for CHF 19.00 per night.

What time is check-in at Mercure Plaza Biel?

Check-in start time: 2 PM; check-in end time: midnight. Early check-in is available for a fee of CHF 30.00 (subject to availability).

What time is check-out at Mercure Plaza Biel?

Checkout is at noon. Late checkout is available for CHF 30.00 (subject to availability).

Where is Mercure Plaza Biel located?

Located in the heart of Biel, this hotel is within a 10-minute walk of City Park, Swiss Reformed City Church and Museum Schwab. LaserGame Biel/Bienne and Omega Museum are also within 15 minutes. Biel/Bienne Station is 11 minutes by foot.

Mercure Plaza Biel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 463 reviews" "
Rating 8 - Good. 231 out of 463 reviews" "
Rating 6 - Okay. 58 out of 463 reviews" "
Rating 4 - Poor. 19 out of 463 reviews" "
Rating 2 - Terrible. 8 out of 463 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rami

Business traveller
Liked: Staff & service
N
Stayed 3 nights in Oct 2024

6/10 Okay

RIDVANUGUR

Stayed 1 night in Jul 2024

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Rania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023

10/10 Excellent

Giuseppe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with all comforts needed
Stayed 3 nights in Oct 2023

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeff

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Irma

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE

10/10 Excellent

nabeel

Stayed 3 nights in Aug 2023

8/10 Good

Rohit

Stayed 3 nights in Jun 2023

10/10 Excellent

David

Stayed 1 night in May 2023

10/10 Excellent

Sandra

Stayed 1 night in Aug 2022

6/10 Okay

Avi

Business traveller
Liked: Staff & service
Roomswere not cleaned proparly, no filling of the coffee sachets. Aircondition does not cool. Very nice stuff
Stayed 2 nights in Jun 2022

10/10 Excellent

JACKIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake and centre nearby good location
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and helpful staff all around
Stayed 1 night in Aug 2021

10/10 Excellent

Vakur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality and value
all good, nice hotel
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 Stars
The Hotel has no room service. The cleaning lady entered in my room without knocking. The restaurant does not open every day. The breakfast is not on self-service mode. They tried to charge parking fees on me. I had no car. They tried to make me pay the entire fee twice (check-in and check-out) and it was already paid. Quality of the air inside the room is horrible, creating lot of caugh. It is definitely not a 4 stars.
Stayed 2 nights in Jul 2020

8/10 Good

Natalie, Brooklyn ny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room service claimed it was 24 hrs and it was not. The food was also a tv dinner that was warmed in the microwave for 8 mins i know because it said it on the box. Tv dinner was 15 dollars . Also they cut all current/light at 12am the first night I was there. Breakfast was below aaverage. Besides this staff was really nice.
Stayed 3 nights in Nov 2019

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late checkout..
The stay was really nice and the room at the Hotel was very comfortable, and the fact the we could checkout around 14:00pm was a life saver! So the overall stay was excellent.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location in central Biel/Bienne. Room and bathroom were ok. Price reasonable. Underground parking available at a cost - awkward remote control, tight to get in, but helpful as parking nearby can be difficult
Stayed 1 night in Mar 2019

8/10 Good

Sean

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2019