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"This is an very excellent place to get away from work stress. It's in less human habitat and quiet place. Staff very nice, can speak English. Food: Go with customized option Noted: Cost almost equivalent to SGD. "

"Excellent location on a very quiet beach. Hotel rooms are spacious and tastefully decorated. Restaurants are good. Staff is super friendly."

"The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing."

"It is a nice brand new hotel with very comfortable rooms surrounded by garden like landscape where you can walk or bike on a paved trail around a lake and the other green parks in this large resort. It would be nice to see some water sports on this calm and clear water lake. Breakfast is great! Lunch and dinner cuisines however should need some improvements. Good job Four Points!"

"The most hospitable and kindest hotel staff I’ve ever encountered. My family has been there twice and on the most recent trip, my toddler son fell sick. The hotel staff were so thoughtful and caring, sending a nurse to our room and accommodating requests for things like thermometers, ice for a fever pack, specially cooked congee etc. I am beyond grateful for their care and we can’t wait to return so we can enjoy the resort again. I also give top marks for their kids club and babysitters, as well as the quality of family friendly activities such as the free sea sport activities. The food at their Indonesian restaurant Rica Rica was consistently delicious - try their beef rending and satays. The Residence is truly a gem in Bintan!"

"Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday "

"It was a memorable experienced. Majestic and tranquil nature, Awesome amenities and pleasant staffs. Excellent."

"Nice to spend good time with the family"

"We enjoyed our 4D3N stay immensely; it was rustic, quiet, and simply beautiful. The staff are professional, helpful, and attentive. I had an accident and the GM personally attended to my needs. Got a car to send me to the resort clinic and back within the hour. The security is impressive, and this place is perfect for that peaceful getaway where you do not need to be stressed over small matters."