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Holiday Inn Birmingham City Centre, an IHG Hotel

4.0 star property
Eco-certified Birmingham hotel in Birmingham City Centre with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Birmingham City Centre, an IHG Hotel

Minibar, in-room safe, desk, laptop workspace
Point of interest
Exterior
Front of property
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
The price is AU$135
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Double Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room, 2 Double Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible

Premium Room, 1 King Bed with Sofa bed, Accessible

Premium Room, 1 King Bed with Sofa bed, Accessible

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
Exterior

Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (1193)
The price is AU$124
includes taxes & fees
5 Jan - 6 Jan 2025
Holiday Inn Express Birmingham - City Centre, an IHG Hotel
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About the area

Map
Smallbrook, Queensway, Birmingham, England, B5 4EW

What's nearby

  • O2 Academy Birmingham - 4 min walk - 0.4 km
  • The Mailbox - 5 min walk - 0.5 km
  • Bullring & Grand Central - 8 min walk - 0.7 km
  • Utilita Arena Birmingham - 18 min walk - 1.5 km
  • International Convention Centre - 18 min walk - 1.5 km

Getting around

  • Birmingham New Street Station - 3 min walk
  • Grand Central Tram Stop - 6 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Radisson Blu Hotel Bar - ‬2 min walk
  • ‪Malaysian Delight - ‬2 min walk
  • ‪Genting Casino Birmingham Chinatown - ‬3 min walk
  • ‪Santorini - ‬1 min walk
  • ‪Snobs - ‬1 min walk

About this property

Holiday Inn Birmingham City Centre, an IHG Hotel

Upscale eco-certified hotel near The Mailbox
Close to Bullring & Grand Central and Broad Street, Holiday Inn Birmingham City Centre, an IHG Hotel provides dry cleaning/laundry services, a bar and a business centre. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • English breakfast (surcharge), self-parking (surcharge) and luggage storage
  • Meeting rooms, ATM/banking services and a banquet hall
  • A lift, a 24-hour front desk and a front desk safe
  • Guest reviews give top marks for the breakfast, helpful staff and proximity to shopping
Room features
All 261 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 12.50 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self-parking fee: GBP 12.50 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre, An Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre, an IHG Hotel Hotel
Holiday Inn Birmingham City Centre, an IHG Hotel Birmingham

Frequently asked questions

Is Holiday Inn Birmingham City Centre, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Birmingham City Centre, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Birmingham City Centre, an IHG Hotel on 3 Jan 2025 start from AU$135.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Birmingham City Centre, an IHG Hotel?

Self-parking is available for GBP 12.50 per night.

What time is check-in at Holiday Inn Birmingham City Centre, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Birmingham City Centre, an IHG Hotel?

Checkout is at 11:00 AM.

Where is Holiday Inn Birmingham City Centre, an IHG Hotel located?

Located in Birmingham City Centre, this eco-certified hotel is within a 5-minute walk of Shopping District and The Mailbox. Bullring & Grand Central and Utilita Arena Birmingham are also within 1 mile (2 km). Birmingham New Street Station and Birmingham (QQN-New Street Train Station) are within a 5-minute walk.

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1002 reviews" "
Rating 8 - Good. 270 out of 1002 reviews" "
Rating 6 - Okay. 143 out of 1002 reviews" "
Rating 4 - Poor. 72 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
We had booked for 3 nights, unfortunately storm Darragh meant our flight to Birmingham was cancelled and rebooked for the following day. I informed the hotel of this and that we would be arriving a day late. When we arrived the hotel had cancelled our entire booking and it took quite a while to find and reactivate the reservation. Not a good start, when we got to the room there were no towels (apparently, according to housekeeping there was a shortage) however these did arrive quite quickly. On the plus side the hotel was very convenient to the train station, was clean and well maintained and the room was very comfortable. Breakfast was included and was of a high standard with plenty of choice
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mo was excellent at reception
Stayed 1 night in Dec 2024

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities
It just proves the old adage that not all hotels from the same brand are not equal. This is the case with this hotel. I booked a "Junior Suite" that worked out at £458.00 for two nights that to be honest was way over the top for what you actually got. I have stayed in other Holiday Inn's and got much better value for money than this one. The strange thing was that despite it just having a major refit, the room was battered already. There was a chunk out of the carpet, the table was badly chipped, the seating in the lounge was worn and tired looking already and windows were not that clean. Also the room was spartan compared to other hotels I have stayed in. A picture or two would have helped. However the walls were just white, white and white broken up by some fabric panelling. It just needed something to make not look like a hospital ward. The irony is that the entrance with it's new "home" look and the funky corridor carpets are really welcoming and look good, but as soon as you're in your room it's simply not nice and I got cabin fever in about half and hour! I was supposed to hold a business meeting there but it was so unwelcoming I chose to hold it the local Spoons at New Street Station! IGT really needs to get their interior designers to do more beyond the lobby areas. Good thing is the breakfast which is always excellent and the choice is massive with Full English or Continental although there were issued with the coffee/ea machines. Staff were good and helpful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and convenient location
Stayed 1 night in Nov 2024

6/10 Okay

Leona

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location in proximity to the train station was great, however the surrounding area felt run down and dirty. Reception staff were friendly and helpful. The room itself was very tired and needed a refurb! The bed was incredibly soft and not the most comfortable. It was very noisy overnight with drunk guests running up and down the corridor and making a lot of noise!! And fights outside didn’t help the noise levels! Overall the experience here was just average.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, brilliant central location. Just right for what we needed
Stayed 1 night in Nov 2024

10/10 Excellent

Ilayda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from the station as well as great staff.
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Public areas nice. Service of staff excellent but rooms are a little'tired'. Moved from first room due to an extremely uncomfortable and creaky bed and the noise of traffic and people, despite being on the 6th floor. However can only praise the member on the staff on the front desk who moved us rooms for the second night. The bathroom needed a makeover but the bed was much better and no noise from outside.
Stayed 2 nights in Nov 2024

6/10 Okay

Sanjay

Stayed 2 nights in Oct 2024

2/10 Terrible

Sakara, Waltham Abbey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were so rude. I didn’t even staff in the hotel I left to easyhotel. I have been an IHG member for years and this particular holiday inn is a property I will never recommend to anyone
Stayed 1 night in Oct 2024

10/10 Excellent

Emma, Worcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and customer service
Stayed 1 night in Nov 2024

6/10 Okay

Dinker

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Average hotel
Stayed 2 nights in Oct 2024

8/10 Good

Anthony, WICHITA FALLS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great with this location, facility, personnel but there were two items I had issues. First, the shower could have been better. Possibly a shower wand would improve the the condition and better venting. Second, the bed continually moved. It slides across the floor and more importantly it separated in the middle. This is u acceptable for a romantic couple. All things co sidered it was a great stay.
Stayed 1 night in Oct 2024

8/10 Good

Samuel

Liked: Staff & service
Key fob for the room didn’t work at first, but was eventually resolved. There were some noise from the corridor, and light passing through the gaps around the door. I did not stay for breakfast. Everything else was satisfactory.
Stayed 1 night in Oct 2024

10/10 Excellent

Faye

Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, the staff were good, the facilities okay, but for the price maybe I expected a little more
Stayed 1 night in Sep 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay overall. Clean, fresh room. No problems.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul Anthony

Stayed 1 night in Sep 2024

6/10 Okay

Nisha

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sandeep

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Marco

Stayed 1 night in Sep 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Birmingham (BHX)