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The Cumberland, London

4.5 star property
Art Deco London hotel in London City Centre with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cumberland, London

Exterior
Cafe
Cafe
Gold Family Room
Gold Family Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning
The price is AU$324
includes taxes & fees
19 Jan - 20 Jan 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Local meal delivery service
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Local meal delivery service
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Gold King Park View

Gold King Park View

Gold King Park View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

Executive Double Room (With Executive Club Lounge Access)

Executive Double Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double

Classic Accessible Double

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Gold Family Room

Gold Family Room

Gold Family Room

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gold King Room

Gold King Room

Gold King Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Free minibar items
LCD TV
Premium bedding
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Local meal delivery service
Electric kettle
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Gold Twin

Gold Twin

Gold Twin

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
City view

Thistle London Marble Arch

Free WiFi
Restaurant
Air conditioning
Gym
8.0 out of 10, Very good, (1030)
The price is AU$319
includes taxes & fees
19 Jan - 20 Jan 2025
Thistle London Marble Arch
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About the area

Map
1 Great Cumberland Place, London, England, W1H 7DL

What's nearby

  • Hyde Park - 4 min walk
  • Oxford Street - 11 min walk
  • Buckingham Palace - 4 min drive
  • Piccadilly Circus - 5 min drive
  • Trafalgar Square - 6 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London (LCY-London City) - 46 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

The Cumberland, London

Hotel near Hyde Park
Located close to Frameless Immersive Art Experience and Piccadilly Circus, The Cumberland, London provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. The on-site British cuisine restaurant, SOUND Cafe, offers brunch, lunch, dinner, light fare and happy hour. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Express check-out, smoke-free property and tour/ticket information
  • A reception hall, concierge services and meeting rooms
  • Guest reviews speak highly of the breakfast, central location and helpful staff
Room features
All 1019 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 40-inch LCD TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Is The Cumberland, London pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Cumberland, London?

As of 30 Dec 2024, prices found for a 1-night stay for 2 adults at The Cumberland, London on 19 Jan 2025 start from AU$324.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Cumberland, London?

Check-in start time: 3 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Cumberland, London?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does The Cumberland, London provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 130 per vehicle applies.

Where is The Cumberland, London located?

Located in London City Centre, this hotel is within a 5-minute walk of Frameless Immersive Art Experience and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 2 mi (3 km). Marble Arch Underground Station is only a 2-minute walk and Bond Street Underground Station is 9 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 664 reviews" "
Rating 8 - Good. 168 out of 664 reviews" "
Rating 6 - Okay. 74 out of 664 reviews" "
Rating 4 - Poor. 25 out of 664 reviews" "
Rating 2 - Terrible. 27 out of 664 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 3 nights in Dec 2024

10/10 Excellent

A.hameed

Liked: Cleanliness, staff & service, property conditions & facilities
Near to every things , especially shopping area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcus, Belfast

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, room, facilities, decor, staff and location were all fantastic for us. The only issue was a bad stink from drains that seemed to come and go in the bathroom and hallway outside the room but would not put me off staying here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, hotel staff very accommodating and great location for Christmas shopping
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally had stayed at a Marriott and decided to check out after a night and book here. This hotel is clean, friendly staff. Delicious breakfast and over all a better experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, great room and facilities. Highly recommend this hotel and will certainly be staying there again
Stayed 1 night in Dec 2024

10/10 Excellent

Fayz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So far it nice place
Stayed 3 nights in Nov 2024

10/10 Excellent

Bader

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

David, Oak Brook

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location especially for passington station to get from central london to Heathrow
Stayed 1 night in Nov 2024

6/10 Okay

Chuck

Travelled with group
Liked: Property conditions & facilities
Nice enough hotel, bar area fun but crazy expensive (£38 for two whisky sour). Reception are very polite but slow to respond to request (missing remote). Free mini bar was a nice touch but problem with drain and annoying whistling noise in the room all night was not great
Stayed 1 night in Dec 2024

8/10 Good

Bjargey, Seltjarnarnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel, great location. The only problem we were downgraded, cut a price cut and breakfast which was nice and were told we would get the room we booked the next day, well that took to almost to 4-5 pm to get the room after we were told it was ready at about 1 pm, my husband never gets angry but this really pissed him off after waiting almost an hour after hearing from the reception after being told they would call right back, so Saturday afternoon was not good for my husband that waited and waited for service from reception.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

ZUHAIR

Stayed 2 nights in Nov 2024

10/10 Excellent

Sigalit Lerer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Veronique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fab decor and atmosphere
Stayed 2 nights in Nov 2024

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brilliant. It is so clean and the staff are so helpful. When they knew it was a birthday celebration they left a card and bottle of champagne in the room. Thanks for a lovely stay!
Stayed 1 night in Nov 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service
Good location
Stayed 6 nights in Nov 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great area of London. Good lobby with a fun vibe.
Stayed 3 nights in Nov 2024

10/10 Excellent

Heli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for central London. Good value for money. Very safe. Clean and nice ambiance
Stayed 1 night in Nov 2024

6/10 Okay

Kurt

Stayed 2 nights in Nov 2024

8/10 Good

JESSICA, new york

Travelled with family
Liked: Staff & service, property conditions & facilities
Thks
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacey, Lehi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by Marble Arch red line, but kind of a sketchy neighborhood with lots of homeless. The hotel itself is great.
Stayed 6 nights in Nov 2024

4/10 Poor

Priscilla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.5
Address
1 Great Cumberland Place, London, England